Manager, Warehouse
Mama's Creations · East Rutherford, NJ · 1 mo ago
ManagementFull-time
Key Responsibilities
- Execute daily warehouse operations including shipping, receiving, staging, storage, picking, and internal material movement to meet service, accuracy, and safety targets.
- Serve as the day-to-day supervisor for hourly warehouse employees, providing direction, oversight, coaching, and accountability.
- Own daily and weekly labor deployment and scheduling for warehouse teams, aligning staffing to workload and throughput requirements.
- Lead hourly employee performance management, including coaching, feedback, corrective action, and recognition in accordance with company policy and People Operations guidance.
- Reinforce attendance, punctuality, and work standards consistently and fairly.
- Maintain strong inventory accuracy, including cycle counts, variance investigation, root-cause analysis, and corrective actions.
- Execute enterprise WMS and ERP (NetSuite) processes and ensure proper transaction discipline at the site level.
- Partner with Production to ensure raw materials, ingredients, and packaging are staged and available to support production schedules.
- Cook with Transportation, inter-company fleet, and 3PL partners to support outbound shipments and transfers.
- Conduct shift start-up and post-shift huddles to confirm plan attainment, identify shortfalls, document issues, and reinforce expectations.
- Maintain accurate time and attendance records using POIS and timekeeping systems, managing overtime in accordance with policy.
- Communicate warehouse performance, staffing challenges, inventory risks, and operational issues clearly to the Director, Warehousing & Distribution, and Senior Director, Plant Operations.
Qualifications
- 5+ years of warehouse or distribution leadership experience, preferably in food manufacturing or regulated environments.
- 2+ years of experience supervising hourly employees, including scheduling, performance management, and labor accountability.
- Strong working knowledge of shipping/receiving processes, inventory control, and material-handling best practices.
- Experience using WMS and ERP systems (NetSuite preferred).
- Experience working with 3PL partners and inter-company transfers.
- Strong organizational, analytical, and problem-solving skills.
- Proven ability to lead teams in a fast-paced, multi-shift environment.
- Lean/Six Sigma knowledge/experience highly preferred.
- Bilingual (English/Spanish)
Essential Physical Requirements
- Ability to spend the majority of the workday in warehouse and manufacturing environments, including standing and walking for extended periods.
- Ability to navigate docks, trailers, forklifts, and uneven surfaces safely.
- Ability to wear required PPE, including safety shoes, gloves, safety glasses, and other protective equipment.
- Ability to lift, carry, push, or pull up to 60 pounds.
- Ability to work in varying environmental conditions, including temperature extremes, noise, and warehouse traffic.
- Ability and certification to operate and oversee operation of material-handling equipment (e.g., forklifts, pallet jacks) as required.
- Clean, valid driver’s license.
- Ability to work flexible hours, including early mornings, evenings, weekends, or extended shifts as operational needs require.
- Ability to communicate clearly and effectively in a fast-paced environment.