Manager - Warehouse
512Financial · Westborough, MA · 1 wk ago
On-siteDistributionFull-time
About the role
The Warehouse Manager will oversee end-to-end e-commerce fulfillment, manage a team of 4–6 warehouse associates, and lead daily pick, pack, and ship activities to ensure accuracy, on-time delivery, and customer satisfaction.
Responsibilities
- Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing
- Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and customer satisfaction
- Supervise a 4–6 person warehouse team, balancing workload and quality to keep operations moving smoothly
- Direct light production and assembly work, including cutting plastic sheets, kitting products, and counting/packaging goods
- Leverage WMS and ERP tools to track shipments, monitor stock levels, and maintain inventory accuracy
- Develop, train on, and enforce Standard Operating Procedures across the team
- Ensure warehouse and production equipment is operated safely and correctly
- Drive Continuous Improvement using 5S and Lean methodologies, identifying and acting on efficiency opportunities
- Maintain a safe, clean, compliant facility in line with all state and federal regulations
Requirements
- A hands-on, energetic leader capable of managing a team while staying engaged in daily operations
- Solid background in e-commerce fulfillment: picking/packing, shipping/receiving, material handling, inventory management, and light assembly
- A continuous-improvement mindset with real-world Lean and 5S experience
- Comfort with ERP/WMS platforms — NetSuite and/or RF-Smart experience is a plus
- Flexibility and confidence in navigating a fast-changing environment
- Sharp attention to detail, quality, and organization
Qualifications
- Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related field
- 3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company
- 2–3 years in a supervisory or leadership capacity within a warehouse or manufacturing setting
- Direct experience in picking/packing, shipping/receiving, material handling, inventory management, and light assembly
- Familiarity with ERP/WMS systems (NetSuite and/or RF-Smart a plus)
- Forklift operation experience
- Valid driver's license with a clean record
Benefits & Perks
- Full-time role starting immediately, with competitive pay
- Strong benefits package, including healthcare
- Flexible scheduling, paid holidays, and generous PTO
- A collaborative, mission-focused team where your work has a visible impact
- A front-row seat to a growing, dynamic company