Manager Volunteer-Guest Services
About the role
As a Volunteer Services Manager, you will implement volunteer programs to assist staff in upholding our mission, vision, and values.
Daily, you will manage volunteer recruiting, training, and scheduling, ensuring adequate support. You will also provide volunteers for community outreach and assist the Director in deploying initiatives, integrating community support for patient care and operational efficiency.
Success in this role requires strong organizational and interpersonal skills, a passion for community engagement, effective recruitment/motivation, and alignment of volunteer efforts with organizational goals.
Responsibilities
- Manages all operational and fiscal activities for Volunteer Services, Gift Shop, Guest Services and grants.
- Develops effective and innovative recruiting, placement, and recognition strategies to ensure an adequate cohort of volunteers is available to staff new and existing service areas.
- Researches, analyzes and presents information gathered from diverse sources to develop new proposals and initiatives promoting volunteer and guest service development. Leads the development, integration, and execution of successful, innovative programs for staff and volunteers.
- Selects, orientates, and onboards new employees and volunteers. Supervises paid staff and volunteers, conducts performance reviews, and initiates disciplinary action as appropriate.
- Maintains and monitors program development and implementation. Reviews relevant documents and reports. Identifies problems and issues to be addressed and proposes corrective actions. Works collaboratively with relevant parties to solve problems, identify solutions, and track follow-up actions.
- Serves as an effective leader, communicator, and educator. Creates developmental opportunities for direct reports by establishing goals, coaching, and mentoring.
Requirements
- Bachelor's degree in health care, human services, or business-related field, upon hire.
Qualifications
- Bachelor's degree in health care, human services, or business-related field, upon hire.
Skills
- Strong organizational and interpersonal skills.
- A passion for community engagement.
- Effective recruitment and motivation.
- Alignment of volunteer efforts with organizational goals.
Benefits
- Total Rewards package including medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefits, and more.
Pay
The posted compensation range of $24.88 - $37.00 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.
Schedule
Hours/Pay Period: 80
Weekly Schedule: Days
Category
Volunteer Services