Manager, Travel Trade and Partnerships

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018. We serve as the trusted advisor for over 1,000 clients, helping them solve complex challenges and drive business wins. Our services extend beyond sports to culture, attractions, culinary, and hotels, with a team of over 750 employees operating from 14 offices worldwide.

Position Overview

This position leads the strategy, contract negotiation, and day-to-day management of third-party distribution channels for One Times Square in New York City. The role focuses on driving revenue and visitor volume through Online Travel Agencies (OTAs), tour operators, and travel trade partners locally and internationally. Ideal candidates have a strong network in the travel and attractions industry, deep understanding of travel tech connectivity, and a data-driven approach to yield optimization.

About One Times Square

One Times Square is a 26-story building in New York City, best known for the Times Square New Year’s Eve Ball Drop Celebration. It has been reimagined by Jamestown LP and opened to the public after being closed for over 50 years. The building offers an immersive experience at the intersection of art, technology, and entertainment.

What You’ll Do

• Serve as the primary point of contact for global and regional OTAs
• Negotiate commercial agreements including net rates, commission structures, capacity allotments, and payment terms to maximize margin and ticket yield
• Manage channel manager integrations to ensure seamless ticketing, live inventory sync, and rate parity across platforms
• Execute joint marketing campaigns, preferred placement programs, and seasonal activations with key OTA partners to boost visibility during peak and shoulder seasons
• Track performance including ticket volume, average order value (AOV), channel profitability, and cancellation rates
• Represent One Times Square at domestic and international travel trade shows, roadshows, and industry events
• Collaborate with internal One Times Square teams to ensure a seamless experience for OTA partners
• Other duties as assigned

Who You Are

• Bachelor’s degree in Hospitality, Tourism Management, Business Administration, Marketing, or a related field
• 2-4 years of experience in business development, account management, or distribution within the travel, tourism, or attractions industry
• Proven track record of managing major Online Travel Agencies (OTAs) and negotiating third-party distribution agreements
• Direct experience in the NYC tourism market or managing high-volume, ticketed visitor attractions, observatories, museums, or venue experiences is strongly preferred
• Demonstrated experience working with attraction ticketing systems and channel manager integrations
• Proficiency in Microsoft Office Suite or Google Suite (Word, Excel, PowerPoint, Outlook)

Required Knowledge/Skills/Abilities

• In-depth knowledge of global OTA models, receptive tour operations, hotel concierges, and regional marketing organizations (e.g., NYC Tourism + Conventions)
• Strong understanding of net pricing vs retail rates, commission structures, dynamic pricing, capacity allotment, and rate parity management across channels
• Firm grasp of API integrations, live inventory syncing, Global Distribution Systems (GDS), and Point of Sale (POS) backend operational workflows
• Comprehensive understanding of travel trade contracts, including cancellation terms, liability clauses, blackout dates, and payment settlement structures
• Strong negotiation skills with a track record of securing high yield commission terms, optimal inventory allocations, and co-op marketing investments
• Proficiency in analyzing partner performance metrics - including channel volume, average order volume (AOV), profitability, and drop-off rates using Excel BI platforms or CRM software
• Ability to evaluate channel performance data to continuously optimize the attractions distribution mix and maximize total revenue
• Ability to stay agile and resolve high-volume operational challenges, sudden capacity adjustments, or peak-season demand shifts
• Exceptional oral and written communication skills

Compensation & Benefits Details

Compensation: $75,000 – $85,000 annual base salary plus bonus eligible
Benefits: Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance, FSA, HSA, and more
Pension Plan: 401(k) Employer Match (after meeting eligibility requirements)
Time Off: 14 Paid Holidays
PTO: Unlimited
Parental Leave:

Travel Requirements

Limited but requires flexible schedules, including weekends and holidays