Manager, Transportation

About the role

Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best-in-class service to customers, and safe and profitable operations. They will use their experience in transportation operations to manage personnel and drive efficient transportation operations through the associates they lead, ensuring the safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization.

Responsibilities

• Lead with a safety mindset that ensures every US Foods associate, customers, and the general public remain injury-free.
• Champion safety procedures, processes, and training to create and maintain a safety-first culture in the Transportation department.
• Oversee and develop drivers and Transportation associates through one-on-one coaching, training on policy and procedures, and leading by example.
• Ensure all drivers and Transportation associates are appropriately trained in job duties as well as safety and legal responsibilities.
• Discuss performance with Sr. Transportation Managers and create plans to address gaps.
• Create an atmosphere in which upward communication is encouraged and motivate associates to achieve department goals.
• Direct and supervise the work and productivity of drivers and clerical associates within the Transportation department.
• Drive associate engagement and retention, and create a culture that embodies US Foods values.
• Build high-performing teams by participating in interviewing and hiring Transportation personnel.
• Review performance, coach on service and safety targets, and deliver disciplinary action.
• Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction.
• Anticipate, analyze, and troubleshoot problems with deliveries and devise cost-effective and legal solutions.
• Ensure team understands and adheres to DOT regulations.
• Identify and stop waste, and improve processes to complete work more safely and efficiently.
• Conduct routine Safety and Driver Meetings.
• Oversee maintenance of driver qualification files.
• Investigate all accidents, maintain an accident file, track causes, and take appropriate preventative action.
• Effectively schedule working shifts by leveraging planning tools (e.g., Microsoft Excel).
• Perform other duties as assigned by manager.

Supervision & Relationships

• Direct Supervision: Union and/or non-union Drivers
• Internal Relationships: Transportation leaders and coworkers; Drivers; Warehouse leaders; Internal customers across departments (e.g., Sales)
• External Relationships: Customers

Work Environment

• May spend significant time on the road.
• Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels higher than those typically experienced in passenger cars.
• Will spend time in an office working on a computer.

Requirements

• Related Experience/Requirements:
  • Minimum of three years of experience in transportation/delivery or warehouse distribution required.
  • Minimum of one year of experience overseeing a workforce required.
  • Experience as a driver a plus.
• Knowledge/Skills/Abilities:
  • Broad knowledge of transportation/delivery operations, methods, and procedures.
  • Strong leadership, communication, and people development skills.
  • Strong understanding of DOT requirements.
  • Familiarity with inventory control, OSHA, and other regulatory requirements.
  • Ability to interpret financial and operational data.
  • Basic computer skills (e.g., Microsoft Office).
• Travel: 10% travel required, typically for mandatory meetings and/or training.
• Education/Training:
  • High school diploma or GED required; college degree preferred.

Physical Qualifications

The role requires the following physical activities for described lengths of time:

• Stand: Occasionally
• Walk: Occasionally
• Drive Vehicle: Frequently
• Sit: Frequently
• Lift:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
  • 51-100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Carry:
  • 1-10 lbs (Sedentary): Occasionally
  • 11-20 lbs (Light): Occasionally
  • 21-50 lbs (Medium): Occasionally
  • 51-100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Push/Pull: Occasionally
• Climb/Balance: Occasionally
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Occasionally
• Reach Above Shoulder: Occasionally
• Twist: Occasionally
• Grasp Objects: Occasionally
• Manipulate Objects: Occasionally
• Manual Dexterity: Occasionally

Notes:

• Drive Vehicle: Van, pallet jack
• Push/Pull: Hand truck, dolly, product
• Climb/Balance: In/out of trucks
• Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel
• Manipulate Objects: Paper files, spreadsheets, boxes of product, hand truck/dolly gear shift
• Manual Dexterity: Typing, use of office machines such as copiers, printers

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance
• Annual incentive plan bonus

Pay

The expected base rate for this role is between $65,000 - $105,000, depending on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.