Manager, Transportation - 1st Shift

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday -7.00am - 3.00pm As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. What you’ll do on a typical day: Maintain responsibility for the overall P&L to meet established budgets and forecastsEnsure the effectiveness of the operation’s communication, interaction and relationship with company driversOversee the management of tractor maintenance, compliance and service deliveryTrack operational performance, including on-time pickup and delivery, volume, equipment balance and empty milesEnsure driver recruiting and retention meets established fleet size goalsIdentify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutionsInvestigate and determine the root cause of all service failures; implement corrective actions whenever necessaryDevelop and modify operational policies and procedures to meet customer service requirements on both new and existing processesMaintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as requiredEnsure annual profit, efficiency and quality goals are attained at each client engagementDirect capital expenditure and asset deployment activities What you need to succeed at GXO: At a minimum, you’ll need: 4 years of transportation experienceIn-depth knowledge of the supply chain/logistics industryAvailability to travel occasionally It’d be great if you also have: Bachelor’s degreeProject management skills and experienceProven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employeesExcellent verbal and written communication skillsExperience as a collaborative, innovative and strategic thinkerSolid customer relationship management skills This job requires the ability to: Lift objects of various shapes, sizes and weights up to 25 lbs.Stand, sit or walk for extended periods of timeReach (including above your head), bend, climb, push, pull, twist, squat and kneel GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.