Transportation Manager - 1st Shift

About the role

As the Transportation Manager, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues.

Schedule

1st Shift, Monday – Friday, 8:00am – 5:00pm

Responsibilities

• Maintain responsibility for the overall P&L to meet established budgets and forecasts
• Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers
• Oversee the management of tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meets established fleet size goals
• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Direct capital expenditure and asset deployment activities

Requirements

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally
• Ability to lift objects of various shapes, sizes and weights up to 25 lbs.
• Ability to stand, sit or walk for extended periods of time

Qualifications

• Bachelor's degree
• Project management skills and experience
• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
• Excellent verbal and written communication skills
• Experience as a collaborative, innovative and strategic thinker
• Solid customer relationship management skills

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability insurance