Manager, Tennis Design Standards & Technical Resources
Join the movement
Work at the US Open.
Land a job among the world’s greatest tennis champions at the crown jewel of pro tennis and final Grand Slam tournament of the year, with opportunities for all skill levels spanning two weeks to year-round.
About the role
Our team is dedicated to providing exceptional service to our patrons and ensuring the smooth operation of the US Open. We are looking for enthusiastic individuals who can assist in various areas including ticketing, merchandise sales, hospitality, and more.
Responsibilities
- Assist patrons with ticket purchases and exchanges
- Provide information about tournament schedules and facilities
- Handle merchandise sales and customer inquiries
- Support hospitality services for VIP guests and players
- Ensure cleanliness and organization of assigned areas
- Follow safety protocols and adhere to US Open policies
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work flexible hours, including weekends and evenings
- Pass a background check
- Willingness to learn and adapt to new systems and procedures
Qualifications
- Experience in customer service preferred
- Knowledge of tennis or sports events beneficial
- Physical ability to stand and move throughout the day
Skills
- Customer service orientation
- Attention to detail
- Team player attitude
- Problem-solving skills
Benefits
As a member of the US Open team, you will have the opportunity to:
- Gain valuable work experience in a high-profile environment
- Learn from experienced staff and mentors
- Enjoy discounted tickets to future US Open events
- Participate in exclusive US Open events and activities
Pay
Compensation is based on experience and qualifications, with competitive hourly rates for each position.
Schedule
Shifts vary depending on the department and event dates, typically ranging from 2-4 hours per day, with some positions requiring longer hours during peak times.