Manager Technology - Project Management Office, Technology & Digital, FT, 8:30A - 5P
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
Responsibilities
- Lead the evaluation of new Technology and develop product roadmaps by providing technical and strategic direction
- Foster the development of a high-performing team consistently delivering business value, breakthrough innovation, and transformative results
- Agile Framework Expertise:
- Deep understanding of Scrum, Kanban, SAFe, and hybrid delivery models
- Ability to determine which framework best fits each project or portfolio
- Skilled at coaching teams through agile practices
- Change Management & Transformation Leadership:
- Manage a team responsible for product and product delivery
- Lead organizational change to shift teams from waterfall to agile approaches
- Communicate the “why” behind agile to reduce resistance and increase adoption
- Portfolio & Capacity Management:
- Align agile delivery with strategic priorities
- Manage team capacity, resource planning, and sprint forecasting
- Ensure transparency of demand vs. capacity
- Governance in an Agile Environment:
- Establish metrics (velocity, throughput, cycle time, OKRs)
- Ensure compliance with enterprise standards without slowing delivery
- Coaching & Team Development:
- Coach project managers, scrum masters, and product owners
- Support teams in maturing through agile stages
- Provide feedback, mentorship, and continuous learning opportunities
- Communication & Stakeholder Alignment:
- Communicate progress through agile reporting (burn-downs, Kanban flow, dashboards)
- Bridge communication between business, IT, and executive leadership
- Facilitate collaboration across cross-functional teams
- Continuous Improvement Mindset:
- Encourage experimentation, retrospectives, and incremental improvement
- Identify opportunities to streamline processes and remove waste
- Promote a culture of learning and adaptability
- Risk & Dependency Management:
- Track and mitigate risks within iterative delivery cycles
- Manage cross-team dependencies in complex portfolios
- Ensure proactive escalation and decision-making
- Strategic Thinking & Business Alignment:
- Connect agile ways of working to measurable business outcomes
- Ensure the portfolio supports organizational objectives
- Use data to drive prioritization and decision-making
- Tools & Technology Proficiency:
- Experience with agile tools such as Jira, Azure DevOps, ServiceNow SPM, Notion, Aha!
- Build dashboards, support workflow automation, and standardize tool usage
Requirements
- Bachelor’s degree in Engineering, Computer Science or related field
- 3 to 5 years of managerial and leadership experience
- Minimum 10 years of required experience
- Strong communication and interpersonal skills
- Demonstrated ability to recruit and manage technical teams, including performance management
Pay
Estimated salary range for this position is $144,738.24 - $188,159.71 per year depending on experience.