Manager, TEAMS New Accounts (Inbound Sales)

About the Role

We’re looking for a Manager, TEAMS New Accounts to lead our inbound sales team and own one of the fastest-growing channels in TEAMS. This is a hands-on leadership-coach role for someone who can develop great sellers, build a disciplined sales motion, and turn strong inbound demand into revenue.

Responsibilities

• Ramp by doing: As part of the ramp, you’ll first demonstrate that you can personally close deals at the level we expect from the team before taking on responsibility for leading and coaching others to do the same.
• Lead the Team: Hire, coach, and develop TEAMS Associates. Set clear expectations and run one-on-ones, call coaching, pipeline reviews, and performance management.
• Own the Number: Drive inbound pipeline, conversion, forecasting, and revenue. Ensure leads are contacted quickly, qualified correctly, and moved forward.
• Improve the Sales Motion: Identify gaps in the Marketing funnel/lead quality. Build repeatable processes for discovery, solutioning, objection handling, closing, onboarding, and CRM hygiene.
• Stay Close to the Work: Join customer calls, support strategic deals, and help the team navigate pricing, inventory, embroidery, ordering, and implementation.
• Master the TEAMS solution: Be a subject matter expert in all things TEAMS, from sales, technology, process, operations, and customer experience.
• Partner Cross-Functionally: Work with Marketing, RevOps, Engineering, Product, CX, Operations, and Finance to improve lead quality and remove friction from the customer journey.

Requirements

• 5+ years of B2B sales experience
• 3+ years managing quota-carrying sellers
• A track record of delivering against revenue and conversion goals
• Experience with HubSpot, Salesforce, Gong, Apollo, or similar tools
• Strong communication, coaching, and cross-functional leadership skills

Qualifications

• A proven sales leader who knows how to coach quota-carrying reps
• Commercially sharp, with strong discovery, forecasting, and closing skills
• Comfortable leading a high-volume inbound sales motion
• Operationally disciplined and committed to clean pipeline management
• A hands-on builder who thrives in a fast-moving environment
• Passionate about FIGS and serving healthcare professionals

Skills

Bonus: Experience in healthcare, SaaS, or a high-growth startup.

Benefits

• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental, and vision coverage, and full access to wellness services through Breethe and Classpass.
• 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off: 12 company holidays. For salaried team members, flexible vacation; for hourly team members, up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS-sponsored Uber Eats voucher for in-office weeks
• Personalized discount code for 50% off all FIGS products, plus a separate code to share with family and friends for a 25% discount site-wide
• Access to FIGS Vet, discounted pet daycare, discounted pet insurance, and more

Pay

This role's base salary range is between $95,000 and $110,000 + competitive commission structure. Actual base salary is determined based on relevant skills, qualifications, and years of experience. All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program and can purchase additional shares at a discount through our Employee Stock Purchase Plan. This position is also eligible for the FIGS annual bonus program.