Manager, Systems Contract Support

About the role

Location: 2 Broadway. Hours: 9AM‑5PM. Reporting to Director - CBTC & Technology System. Application deadline: 10/09/26.

The position is responsible for overseeing and developing scopes of work and estimates for maintenance contracts in support of the Department of Subways (DOS) operating divisions. Liaise with C&D on scope development for maintenance and support requirements for to be solicited and delivered as part of the CBTC projects. Work with DOS operating divisions personnel to develop expertise for scope writing and estimating and serve as the lead point on scope development and estimating for contracts, change orders and task orders that span across multiple divisions. Assist DOS divisions in reviewing contractual requirements, identifying and flagging scope deficiencies and working with the appropriate divisions to fill any gaps. Utilize best practices, estimating techniques and historical data for developing estimates and provide support for negotiation of contracts, change orders, and task orders.

Responsibilities

• Work with C&D to develop maintenance scopes of work for inclusion in the solicitations of capitally procured assets and systems in order to secure life cycle support for such systems and to facilitate evaluation of the overall life cycle costing of the selected systems.
• Utilize best practices estimating techniques, historical data, peer agency data, and any industry data to develop estimates for support contracts, contract modifications, and task orders for the maintenance and upkeeping of CBTC systems and other technology related contracts managed by DOS operating divisions.
• Assist DOS divisions in reviewing contractual requirements to ensure consistency between the scopes of work and other contractual documents and flag any scope deficiencies.
• Work with DOS operating divisions to develop expertise for scope writing and estimating while serving as the lead point on scope development and estimating for contracts, change orders and task orders that span across multiple divisions.
• Coordinate with the operating divisions to gather scope requirements and determine sufficiency of scopes of work and technical specifications.

Qualifications

• Baccalaureate from an accredited college in Public Administration, Economics, Technical Writing, Project Management, Engineering, or an equivalent combination of education and experience.
• 6 years of professional experience.
• 3 years of Managerial/Supervisory Experience.

Skills

• Experience in developing technical specifications, scopes of work, and in-house estimates.
• Familiarity with technology-based systems.
• Knowledge of estimating techniques and best practices.
• Strong business acumen.
• Excellent communication and presentation skills.
• Proven skills in managing highly motivated staff and effectively providing coordination across divisions.
• Demonstrated experience in project management and IT system development.

Pay

Salary range: $101,896 – $127,370 (grade GEN006). Final salary is determined by experience, skillset, and alignment with compensation practices; the posted range reflects expected compensation and may be updated as market or business needs evolve.

Schedule

Standard hours: 9AM‑5PM.

Selection & Additional Information

Selection based on evaluation of education, skills, experience, interview, and written assessment. All selected candidates will be subject to a full background investigation that includes employment and education; discrepancies may lead to dismissal. Appointment may be at a comparable level to the current level of the selected candidate. As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the State of New York if your position earns more than $115,252 per year or if the position is designated as a policy maker. For 55‑a eligible titles, candidates selected for this position may be placed in a competitive or non‑competitive class position based on their qualifications; qualified candidates placed in a competitive class position are eligible for the