Manager, Supply Chain Solutions

Primary Responsibilities

• Leading and mentoring a dynamic team of customer/account facing supply chain professionals.
• Making aggressive goals for the team and driving accountability for meeting both team and overall department goals.
• Identifying bottlenecks that are barriers to customer experience and optimizing supply chain execution.
• Developing solutions that integrate the assigned customer's and KeHE supply chain processes.
• Focusing on accessing and understanding the customer's internal system and looking to improve mutual performance based on available tools.
• Developing and communicating tactical plans for KPI-driving activities to account and supply chain leadership.
• Prioritizing and utilizing internal and external data to recognize changes in sales trends and drive a proactive response across the supply chain.
• Participating in regularly scheduled meetings with the assigned account team leadership and/or customers to review performance against KPIs, procurement-challenged inventory, and plans for at-risk inventory.
• Creating and communicating performance improvement and recovery plans where necessary.
• Acting as the primary supply chain partner for account team leadership.
• Articulating key customer objectives to supply chain management team.
• Accountability towards their team's quarterly business reviews and 90-day strategies.

Minimum Requirements, Qualifications, Additional Skills, Aptitude

• Minimum of 2 years leading and developing teams with at least 5 years of overall experience in various supply chain roles.
• Ability to understand and communicate complex issues to multiple levels of the organization.
• Outstanding analytic skills with demonstrated success organizing, analyzing, and accurately interpreting large amounts of data.
• Previous experience in customer service and/or sales support role.
• Forecasting/planning in a high SKU, slow movement environment.
• Prior experience using advanced planning systems such as JDA Demand, SAP/APO, Manhattan, etc., strongly preferred.
• Outstanding communication (both verbal and written) and relationship management skills.
• Capable of influencing and educating key account team on supply chain and forecasting success.
• Strong working knowledge of inventory planning, forecasting techniques as well as operational systems and warehouse management.
• Ability to prioritize workload to have the most significant impact on customer satisfaction and performance to KPIs.
• Proficiency in using Excel, COGNOS, Access, Power BI, and other similar tools.
• Prior experience in food industry and/or code-sensitive product environment preferred.
• Bachelor’s degree in Supply Chain Management, Finance, Engineering, or related field preferred.
• Retail sales experience preferred.