Manager - Supplier Quality

About the role

Clopay Corporation is North America's largest residential and commercial garage door manufacturer—a powerhouse of innovation, safety, and craftsmanship. Through our premier brands, we lead the building products industry in providing groundbreaking high-performance closure solutions for both residential homes and commercial architecture. Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountain Top, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our footprint extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, "America's Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling steel brands, Cornell and Cookson. Together, we secure everything from residential garages to the world's most iconic commercial facilities and sports stadiums.

We have an opening for Supplier Quality Manager in our Troy, Ohio location. The Supplier Quality Manager provides strategic and operational leadership to ensure quality excellence across Clopay's global supply base (raw steel, roll-formed parts, aluminum extrusions, stampings, hardware, motors, and electronic controls). This role directs the Supplier Quality and Receiving Inspection teams, establishing robust supplier governance from early design and sourcing selection through serial production and warranty resolution. The Supplier Quality Manager serves as the primary authority on Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), supplier auditing, and defect containment. Working in close partnership with Sourcing, Plant Operations, Product Engineering, and Continuous Improvement, this leader drives relentless root-cause problem solving, enforces supplier accountability, and champions continuous improvement across both internal receiving docks and external vendor facilities.

Key Accountabilities & Responsibilities

• Supplier Performance, Governance & Metrics
• APQP, PPAP & New Product Launch (NPI)
• Supplier Auditing, Risk Assessment & QMS Compliance
• Relentless Root Cause Problem Solving & Floor Containment
• Team Leadership, Coaching & Lean Culture

Education

• Bachelor's degree in mechanical engineering, Industrial Engineering, Materials Science, Manufacturing Technology, or related technical/management field required.
• Master's degree (MS or MBA) is a plus.

Experience

• Minimum of 7–10+ years of progressive quality engineering experience in a high-volume manufacturing environment (metal fabrication, stamping, roll-forming, mechanical assembly, or automotive/industrial components preferred).
• Minimum of 3–5+ years of direct supervisory or team management experience leading quality engineers, inspectors, or cross-functional technical teams.

Technical Skills & Methodologies

• Quality Core Tools: Advanced mastery of APQP, PPAP, PFMEA, Process Control Plans, MSA (Gage R&R), SPC and Process Capability.
• Structured Problem Solving: Expert-level mastery of 8D, DMAIC, 5-Why, Fishbone diagrams, and Design of Experiments (DOE).
• Metrology & Blueprint Reading: Fluent in reading complex engineering blueprints with advanced proficiency in Geometric Dimensioning & Tolerancing (GD&T per ASME Y14.5). Hands-on knowledge of CMM, optical metrology, and mechanical hand gages.
• QMS Standards: In-depth knowledge of ISO 9001:2015 standards, auditing protocols, and Quality Management System documentation.
• Software & Systems: Proficient in ERP systems (SAP, Oracle, or equivalent), QMS software (e.g., TrackWise, MasterControl, ETQ), statistical software (Minitab), and Microsoft Office Suite (advanced Excel, PowerPoint).

Professional Certifications (Strongly Preferred)

• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• ASQ Certified Supplier