Manager, Strategy & Operations (Communities)

About the role

The Manager, Strategy & Operations will own Mission and EAC end to end — membership growth, engagement, retention, and conversion to Manifest Law clients. They will operate at the intersection of community, marketing, legal, and product, and be expected to own real numbers and consistently find new ways to drive value for members.

Responsibilities

• Own the P&L and growth roadmap for Mission (B2B)
• Scale the community 10x in a year by building meaningful relationships with global mobility and immigration leaders at top enterprise brands
• Design programming that gives them real reasons to show up — benchmarking studies, executive roundtables, webinars, and peer mentorship
• Build the systems to track acquisition, activation, and engagement
• Scale from thousands to tens of thousands of members by year-end for EAC (B2C)
• Build acquisition channels, partnerships, and referral mechanics
• Drive engagement through courses, AMAs, expert panels, and accountability partner matching
• Own the full conversion funnel from EAC member to paid Manifest Law client
• Manage and mentor 2–3 community moderators

Requirements

• 3-6 years in consulting, banking, growth, or a senior generalist role at an early-stage startup
• A track record of owning a number — you can name the goal, the strategy, and the outcome
• Equally strong at strategy and execution; you don't need either handed to you
• A natural relationship-builder at scale — with enterprise leaders, community members, and your own team
• Sharp communicator; you can write a memo and run a roundtable equally well
• Genuine curiosity about immigration, community, or the future of legal services — you don't need to be an expert, but you need to care

Qualifications

• Based in NYC; willing to work from our Flatiron office five days a week

Skills

• Energetic and passionate about building from scratch and turning big ideas into measurable results
• Comfortable moving between crafting a growth roadmap and personally calling enterprise leaders without missing a beat
• Genuinely loves people — developing your team, hosting member dinners, turning community members into clients — and thrives where relationship-building meets hard numbers

Benefits

• Competitive salary
• Health insurance
• Flexible work schedule
• Professional development opportunities

Pay

• $150K - $200K annually

Schedule

• Full-time