Manager, Strategic Operations

What You'll Do

• Partner with senior leaders to define, prioritize, and deliver strategic initiatives
• Conduct quantitative analyses on delivery performance, economics, operational health, and commercial priorities
• Build and evolve dashboards, metrics frameworks, and reporting that create a holistic view of performance
• Drive operational excellence and transformation, including process standardization, change management, transformation roadmaps, capacity and resource management, and governance forums
• Coordinate resources, timelines, and interdependencies across Evidence Solutions and adjacent functions
• Identify, scope, and execute special projects within the Strategic Operations portfolio
• Generate and champion initiatives based on quantitative findings, leadership priorities, and partner team needs
• Translate insights back to the broader organization to inform product, delivery, and go-to-market strategy

Internal AI Transformation Support

• Identify, prioritize, and scope AI and automation opportunities
• Develop non-technical solutions for operational and workflow challenges
• Implement tools, document capabilities, and support adoption
• Quantify impact in terms of efficiency, scalability, and margin
• Partner with cross-functional teams to ensure AI initiatives align with broader organizational priorities and connect across teams and systems

Who You Are

• A proactive, resourceful problem-solver who thrives in ambiguous environments
• Combines analytical rigor with a builder's mindset
• Comfortable synthesizing data for leadership and scoping projects with senior stakeholders
• Strong project management skills, able to manage multiple workstreams and see initiatives through
• Experience using spreadsheets, BI tools, CRM or operational data, and building dashboards or reports
• Proficiency in low-code/no-code automation platforms with direct experience building automation scripts
• Experience in life sciences consulting, commercial strategy, business operations, tech/health tech operations, or a related field
• Experience with go-to-market strategy, market sizing, business case development, or operational playbooks and governance
• Familiarity with CRM or project/resource management systems (Salesforce, Kantata, Jira, or similar)