Manager-Stakeholder Communications

Overview

Develop and execute a comprehensive stakeholder communications strategy aligned with organizational priorities and department goals.

Responsibilities

• Manage ongoing communications across multiple audiences, including partners, members, community stakeholders and internal teams, ensuring clarity, consistency and alignment.
• Produce a consistent cadence of communications including partner updates, stakeholder briefings, internal communications and visitor economy reports.
• Lead the development of the annual report, translating data, partner insights and industry trends into a clear, compelling narrative that informs and aligns stakeholders.
• Research, analyze and translate internal datasets, partner insights and industry trends into clear, relevant communications.
• Write and manage content including blog posts, thought leadership pieces and stakeholder-facing storytelling that reinforces the value and impact of the visitor economy.
• Monitor local and regional news, policy developments and public sentiment to ensure communications are timely, relevant and responsive to the current environment.
• Develop toolkits, messaging frameworks and talking points that enable internal teams and partners to communicate a consistent and aligned story.
• Partner with Marketing to align stakeholder messaging with brand campaigns, PR efforts and external storytelling.
• Support real-time communications during high-pressure or sensitive situations, ensuring speed, accuracy and alignment across stakeholders.
• Manage communication channels and distribution strategies to maximize reach, engagement and effectiveness.
• Track, analyze and optimize communications performance, using data and stakeholder feedback to continuously refine approach.

Qualifications

• Proven experience developing and executing multi-audience communications strategies, including external stakeholder and internal communications.
• Strong writing and storytelling skills, with experience producing a range of content including reports, blog posts and executive communications.
• Experience working with data and insights to inform messaging and develop meaningful narratives.
• A strong understanding of the local and regional landscape with the ability to stay attuned to emerging issues, sentiment and opportunities to shape messaging and outreach.
• Demonstrated ability to stay informed on local, regional or industry trends and translate that awareness into timely and relevant communications.
• Experience developing messaging frameworks, toolkits and communication assets for diverse audiences.
• Organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Collaborative mindset with experience working cross-functionally across marketing, partnerships and leadership teams.
• Excellent judgment and ability to navigate complex or sensitive communications situations.

Benefits

Explore St. Louis offers a robust compensation and benefit package including medical, dental, vision, life and disability insurance as well as pension, paid holidays and PTO.