Manager, Solutions Engineering, Mid-Market

About the role

The Solutions Engineering Manager will lead the AMER Mid-Market Solutions Engineering function, including hiring, mentoring, playbooks, and processes. They will increase win rates and expansion by elevating technical discovery, demos, and POCs. They will shape go-to-market by partnering with Product, Engineering, Marketing, CX, RevOps, and Sales Enablement to bring customer signal into product strategy. They will establish best-in-class demo assets, tooling, and narratives to demonstrate value at scale.

Responsibilities

• Manage, coach, and develop a team of Solutions Engineers supporting AMER Mid-Market AEs
• Set standards for discovery, demo excellence, POCs, and technical validation
• Guide customers on IAM/SSO, DLP/SIEM considerations, and API usage to support advanced workflows
• Respond to RFPs and security questionnaires with precise, timely detail
• Represent Notion with customers and at industry events; contribute to technical content and field enablement

Skills

• 5+ years as a high-performing Solutions/Sales Engineer, including leadership experience mentoring or managing SEs
• Technical depth in SaaS integrations and platform architecture, with the ability to explain and apply APIs in real workflows
• Strong executive presence and customer communication; proven partnership with Sales, Product, and Marketing
• Demonstrated project leadership and a growth mindset in fast-changing environments
• Curiosity and fluency with rapidly evolving AI technology and its practical applications in productivity

Nice to have

• Early-stage startup experience
• Hands-on experience with Notion and designing relational databases
• Familiarity with LLMs and using AI tools to improve workflows
• Coding ability sufficient to write basic scripts using the Notion API