Manager, Software Asset Management

About the Role

The Senior Software Asset Manager will play a critical role in managing Salesforce's software assets, with a strong focus on contract negotiations, sourcing, and software procurement. This role requires a strategic thinker with excellent negotiation skills and a deep understanding of SaaS and on-premise software licensing models and software asset management best practices.

Responsibilities

• Contract Negotiations:
  • Lead and manage complex software contract negotiations with vendors to ensure favorable terms and conditions.
  • Collaborate with legal, finance, and procurement teams to review and finalize software contracts.
  • Develop and maintain strong relationships with key software vendors and stakeholders.
• Sourcing and Procurement:
  • Oversee the end-to-end software procurement process, including vendor selection, RFPs, and contract execution.
  • Identify cost-saving opportunities and implement strategies to optimize software spend.
  • Ensure compliance with company policies and industry regulations during the procurement process.
• Software Asset Management:
  • Develop and implement software asset management policies, procedures, and best practices.
  • Maintain an accurate inventory of software assets and licenses, ensuring compliance with licensing agreements.
  • Conduct regular audits to verify software usage and identify potential risks or discrepancies.
• Vendor Management:
  • Manage relationships with software vendors, ensuring high levels of service and support.
  • Monitor vendor performance and address any issues or concerns in a timely manner.
  • Negotiate renewals and amendments to existing contracts as needed.
• Reporting and Analysis:
  • Generate and analyze reports on software usage, costs, and compliance.
  • Provide insights and recommendations to senior management based on data analysis.
  • Track and report on key performance indicators (KPIs) related to software asset management.
• Stakeholder Management:
  • Partner with IT, Finance, Procurement, and Legal teams to co-create software management strategies that align with overarching business goals.
  • Collaborate closely with Business Owners to co-develop optimization initiatives, maximize technology investments, and align internal stakeholders for unified vendor negotiations.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 7 years of experience in software asset management, procurement, or contract negotiations.
• Strong negotiation skills with a proven track record of successful contract negotiations.
• In-depth knowledge of software licensing models and compliance requirements.
• Excellent analytical and communication skills (both verbal and written).
• Able to be a positive evangelist of policies and best practices, even in the face of opposition and with stakeholders up to C-level.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in software asset management tools and systems (SNOW, Flexera, Zylo preferred).
• Relevant certifications (e.g., CSAM, ITIL) are a plus.
• Familiarity with the lifecycle and expectations of vendor audits and remediations.

Benefits

Salesforce offers a variety of benefits to help you live well including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

More details about company benefits can be found at the following link: Salesforce Benefits.

Pay

The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.