Manager Social Media

Your Opportunity, Your Team

As Social Media Manager you will help shape how QVC and HSN show up across social platforms during key campaigns, seasonal moments, programming initiatives, partnerships, and brand storytelling beats. This is a highly visible role for a social media expert who knows how to turn brand priorities into platform-native content, strong execution, and meaningful audience engagement.

Where You'll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company).

What You'll Do

• Lead social strategy and execution for QVC and HSN across campaigns, seasonal moments, programming initiatives, partnerships, and key brand priorities
• Translate brand direction into clear social plans, content priorities, and channel-specific execution
• Manage social content planning and editorial calendars across platforms, ensuring content is on brand, audience-right, and native to each channel
• Guide and coordinate the work of agency partners and cross-functional contributors to deliver high-quality social campaigns
• Brief content and creative teams on social-first opportunities, channel requirements, tone of voice, and storytelling needs
• Review copy, creative, and social assets to maintain brand consistency, platform relevance, and strong editorial standards
• Identify opportunities in platform trends, audience behavior, and cultural moments, and recommend where the brands should participate
• Monitor social performance and turn insights into clear recommendations that improve engagement, content effectiveness, and brand impact
• Support community management and reactive social needs in partnership with cross-functional teams, including brand reputation considerations when needed
• Build and improve workflows, approvals, and operating rhythms that help the team execute with speed and consistency
• Coach team members, contributors, or external partners to raise the quality, pace, and effectiveness of social execution

What You'll Bring

• 5+ years of experience in social media, digital marketing, brand marketing, or a related field
• Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field
• Experience supporting and executing social strategies for consumer-facing brands
• Strong understanding of major social platforms, content formats, and best practices
• Experience managing or contributing to integrated social campaigns