Manager, SMB Account Management (Partner Referred Business)

About the role

We're seeking an action-oriented, growth-minded Sales Manager to lead our US-based Account Management team. You'll coach and develop Account Managers, leading them to meet their quota and personal objectives. You'll also develop employees for promotion in a rapidly growing company.

Responsibilities

• Manage a team of SMB account managers to deliver monthly goal attainment
• Provide leadership and direction to a high-performance team – including hiring, training, and pace setting
• Develop specific and targeted goals for contributors on your team to help them grow and develop
• Find innovative and creative ways to improve and increase performance
• Execute, iterate, and improve on “set piece” customer engagements to develop best practices that scale
• Directly manage and resolve customer escalations
• Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done

Requirements

• A minimum of 1 year of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
• Previous experience as a top-performing account manager or sales executive
• Proven track record of team quota-attainment via new product sales and upgrades
• Proven leadership skills, people management skills
• Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
• Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
• Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
• Courage to challenge the status quo when logic and reason require it

Qualifications

• Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company
• Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
• Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
• Courage to challenge the status quo when logic and reason require it

Skills

• Strong interpersonal and communication skills
• Ability to manage and motivate a team
• Experience in sales or account management
• Proven ability to achieve and exceed sales targets

Benefits

• Competitive On-Target Earnings (base salary + sales commission)
• Benefits package
• Equity

Pay

• Base salary + benefits + equity
• The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
• A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location.
• Final offer amounts may vary from the amounts listed below.
• Commission is not guaranteed

Schedule

• This role will receive a competitive salary + benefits + equity.
• The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
• A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location.
• Final offer amounts may vary from the amounts listed below.
• Commission is not guaranteed