Manager, SMB Account Management

About the role

Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you'll develop, mentor, and lead a team of Install Base Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close with our existing clients. You'll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base through upgrade and cross-sell opportunities. This position will report to the Director, Install Base, SMB and has the opportunity to work in our Tampa, FL or Austin, TX office. We're looking for candidates to join us immediately.

Responsibilities

• Lead a team of Install Base Account Managers to work with Procore's customer base to renew and expand through upgrades and cross-selling new products
• Work closely with the Customer Success Management team to ensure alignment and client success
• Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team
• Provide training and support to the team to better understand the role, Procore's products (industry, market, and proposition), and best practices for inside sales
• Regularly conduct calls, presentations, pipeline, and deal reviews with Account Managers
• Help reps win deals via virtual presentations, negotiations, and deal strategy
• Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow-up
• Provide detailed analysis and reporting on the team's performance as well as accurate forecasts to sales leadership based on individual performance and historical trends
• Identify and implement process improvements to drive efficiency and productivity

Qualifications

• Bachelor's degree or relevant work experience
• 3+ years in quota-carrying software sales (preferably in a SaaS environment); 2+ years of management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred
• Track record in hiring, developing, and promoting inside sales representatives
• Proven experience selling via product demonstrations, email, and social selling
• Experience using and implementing a sales methodology and demonstrated experience with Salesforce
• Consistent track record of 100%+ quota achievement as an individual contributor
• Excellent interpersonal, oral, and written communication skills

Pay

Base Pay Range: 130,560.00 - 179,520.00 USD Annual
On Target Earning Range: 217,600.00 - 299,200.00 USD Annual
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.