Manager: Ski & Ride School - Training

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

About the role

The Ski and Ride School Manager is responsible for creating a welcoming impression by leading the resort values and priorities and modeling our company’s leadership competencies. This is achieved through the focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. They will manage growth and expense of programs, and will oversee the location’s supervisory team to ensure all stakeholders: employees, guests, resort and business needs are consistently met. This position will work with the Director of Skier Services, Senior Manager, and all other resort departments to ensure efficient management of the department.

Responsibilities

• Connect to and develop supervisors, pros and support staff at their assigned location to understand their role in our business.
• Implement and hold staff accountable to both Ski & Ride School & company policies and procedures.
• Resolve guest complaints by utilizing company values, and available company tools.
• Drive our business through quality control of products, labor management and safety of employees and guests.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations.
• Understand, lead and model the Company’s mission, vision and values.
• Contribute to development of future strategic initiatives of the department.
• Ensure that staffing needs are in line with business needs on a daily basis.
• Other job duties as assigned by management.

Requirements

• High School diploma or equivalent.
• Minimum of three years experience as a Ski & Ride School Instructor.
• Minimum of two years of supervisory experience.
• PSIA/AASI Level 2 certification or equivalent.
• Microsoft Office proficiency.
• English, fluency in both written and verbal.
• Must be able to work in inclement weather in a high alpine environment.
• Must have excellent guest service and communication skills.
• Must work well in a team.
• Strong leadership skills.
• Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays.
• Must pass a background check.
• Must be at least 18 years of age.

Preferred Skills

• PSIA/AASI Level 3 certification or equivalent.
• Children Specialist 2 certification or equivalent.
• Prior experience working with Children, Adult, and privates.
• RPOS experience.
• College degree / experience in relevant field.
• Experience in a high-volume, fast-paced work environment.

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

Pay

The expected pay range is $51,299.00 - $95,270.00. Individual compensation decisions are based on a variety of factors.

Schedule

• Employment Type: Winter Seasonal 2026/2027.
• Shift Type: Full Time hours available.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).