Manager, ServiceNow Platform

About the role

The Manager, ServiceNow Platform is accountable for day‑to‑day platform prioritization, roadmap coordination, governance, delivery readiness, supportability, and practical business value tracking for Flexential’s ServiceNow platform. Reporting to the Vice President of Business Technology, this role translates platform strategy into actionable priorities, coordinates intake and delivery readiness, and ensures stakeholder commitments are visible, sequenced, and supportable. The role may be consulted on adoption planning and impacts but is not accountable for platform adoption. This position directly manages a team of