Manager / Senior Manager Program Management

About the role

The Manager / Senior Manager, Program Management role is part of the Salesforce Platform team. This role involves leading two strategic programs: advancing the Headless 360 initiative and leading ISV packaging innovation across the partner ecosystem.

Responsibilities

• Lead go-to-market (GTM) program coordination for Headless 360 across product, engineering, marketing, sales, and operations teams.
• Own end-to-end ISV packaging innovation programs, including defining and tracking partner readiness and validation windows, coordinating external rollouts, and driving adoption across the AppExchange ecosystem.
• Partner with marketing and operations to design unified communication cadences, deliver external enablement sessions, and coordinate Dreamforce and event demo readiness.
• Drive internal process improvements for headless use cases, including SKU setup, product launch enablement materials, pre-launch assessments, license and product compatibility reviews, and go-to-market readiness checklists.

Requirements

• Experience managing large, complex technical programs with multiple cross-functional stakeholders.
• Structured, analytical, process-oriented approach to execution.
• Strong knowledge of the AppExchange marketplace and the Salesforce Partner Community.
• Clear and confident communication, able to translate complex technical topics for both technical and non-technical audiences.
• Experience working in a cross-functional, matrixed environment and influencing teams and leaders without direct authority.

Qualifications

• Expertise in pricing strategy and industry-standard packaging models for platform or ecosystem products.
• Experience coordinating partner or developer ecosystem programs, including release notes, partner terms, or product operations (ProdOps) workflows.
• Background in or deep familiarity with Salesforce platform technologies, agent-based products, or headless architecture concepts.

Skills

• Strategic thinking and project management skills.
• Ability to manage multiple priorities and adapt to changing requirements.
• Excellent communication and collaboration skills.
• Knowledge of Salesforce platform and partner ecosystem.

Benefits

At Salesforce, you can expect a comprehensive benefits package including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

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Pay

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $207,800 - $285,800 annually.

Schedule

Full-time position.