Manager / Senior Manager / Bilingual Japanese

An IT consulting organization is seeking an experienced Digital Services Program Director / Senior Manager to lead the strategic direction and operational execution of its Digital Services function within the Enterprise Solutions division. This role oversees technology implementation and consulting initiatives, ensuring alignment with business objectives through close collaboration with Directors and senior leadership.

Responsibilities

• Lead department operations to ensure timely, high-quality delivery aligned with strategic business objectives
• Oversee multiple projects and programs, including resource allocation, milestone tracking, and issue resolution
• Support budget planning and monitor financial performance and project economics
• Track KPIs and ensure operational and financial targets are achieved
• Mentor and supervise project teams, fostering collaboration and continuous improvement
• Act as a liaison between project teams and senior leadership, ensuring alignment on priorities and clear communication
• Identify and implement process improvements to enhance efficiency, scalability, and delivery quality
• Coordinate with external vendors and support the effective integration of third-party services
• Lead digital transformation and technology implementation initiatives across enterprise environments

Requirements

• Strong leadership and team management capabilities
• Solid business acumen and ability to manage large-scale initiatives
• Knowledge of the Software Development Lifecycle (SDLC), including requirements gathering, design, testing, deployment, and data migration
• Strong analytical, communication, and problem-solving skills
• Proven ability to manage transformation programs and complex projects
• Demonstrated ability to influence stakeholders and support executive-level decision-making
• Minimum 15 years of professional experience in technology implementation, consulting, or related fields
• Experience in technology strategy development, operating models, governance, sourcing, or large-scale project management
• Experience leading cross-functional teams
• Business-level English proficiency required
• Experience working with Japanese clients preferred

Preferred Qualifications

• Experience managing international or cross-cultural projects
• Business development and client growth experience
• Experience working directly with executive leadership (C-suite level)
• Japanese language skills are a plus

Education & Certifications

• Bachelor’s degree required (Information Technology, Business, Engineering, Mathematics, or related fields preferred)
• Advanced degree preferred
• ERP project management or technical certifications highly desirable

Schedule

• Core business hours: 9:00 AM – 5:30 PM (one-hour unpaid lunch)
• Hybrid work schedule with 2 days per week onsite
• Occasional overtime, weekend work, or business travel may be required depending on project needs

Pay

$120,000 to $200,000 per year