Manager, Security Operations Center

About the role

The Manager, Security Operations Center (SOC) will transform Rivian's current SOC into a world-class, AI-enabled, global operations center. You'll lead the charge in bridging physical security with technical innovation, ensuring the safety of our people, assets, and flagship facilities.

Responsibilities

• Own the end-to-end lifecycle of the SOC program; from strategy, assessments, and budgeting to the seamless integration and technical development of all SOC systems into a cohesive, automated, platform.
• Serve as the Incident Commander (IC), leading cross-organizational crisis management teams during high-pressure events, ensuring rapid, high-quality response for P0 and high-complexity incidents.
• Lead cross-functional collaboration with Emergency Management, EHS, Investigations, and business stakeholders to translate complex security data and risk metrics into clear, actionable business intelligence for senior leadership.
• Define success metrics, monitor service health, and drive continuous improvement. Identify, streamline, and automate high-volume or repetitive work to reduce analyst load and improve response speed.
• Recruit, mentor, and retain a diverse 24/7 team of supervisors and operators, building training programs and exercises that continuously strengthen team capability.
• Partner closely with leadership, cross functional stakeholders, and technical teams to ensure that escalation frameworks, SOPs, and SOC procedures are aligned with how the company actually runs globally.
• Assess existing implementations with a risk-based lens, making recommendations that balance life safety, operational uptime, system resilience, and employee experience.
• Maintain clear, accurate documentation throughout the operational lifecycle, and prepare concise updates and recommendations for security leadership and key business partners.

Qualifications

• 10+ years of security leadership experience, with a minimum of 5+ years successfully managing a SOC/GSOC in a complex, high-growth, environment.
• Strong hands-on background with core physical security systems and modern incident management software (Genetec).
• Deep experience with SOC Operations, automation, response platforms, and data analytics tools.
• Demonstrated success serving as an Incident Commander, making calm, structured, data-informed decisions in time-sensitive or ambiguous operational scenarios.
• Proven ability to act as a "clean sheet" thinker—challenging conventional thinking with grit, anticipating challenges, and implementing practical solutions.
• Superior communication skills with the proven ability to translate complex risks into actionable intelligence, communicating clearly from the SOC floor to executive leadership.
• Bachelor’s degree in a related field, or equivalent professional experience; CPP or PSP certifications highly desired.