Manager - Seafood

At Joseph’s Classic Market, our Seafood Department Manager leads a highly specialized department where quality, handling, and product knowledge matter. From receiving and inspecting daily deliveries to maintaining pristine displays and guiding customers with confidence, this role ensures every product meets the highest standards from dock to display.

Growth & Learning at Joseph’s

At Joseph’s Classic Market, we believe in growing leaders from within. As Seafood Department Manager, you’ll strengthen your expertise in product sourcing, food safety, inventory management, and merchandising while leading a high-impact, detail-driven department. You’ll gain experience managing shrink, optimizing ordering, and developing a knowledgeable team that delivers both quality and service. We support leaders who take ownership, mentor their teams, and grow alongside the business.

Responsibilities

• Department Operations
  • Manage daily seafood operations including receiving, inspection, storage, preparation, and display
  • Ensure proper handling and storage temperatures according to health and safety standards
  • Maintain all equipment (scales, ice machines, knives, prep tables) in clean, working order
  • Execute opening and closing procedures and cleaning routines
  • Ensure compliance with FDA, state, and local seafood handling regulations
• Product Quality & Freshness
  • Receive and inspect all seafood shipments for quality and freshness
  • Rotate inventory using FIFO and monitor for spoilage or quality concerns
  • Maintain attractive, clean, well-stocked cases with clear signage and pricing
  • Conduct daily freshness checks and temperature logging
  • Coordinate with vendors to ensure proper specs and product quality
• Merchandising & Promotions
  • Create and maintain visually appealing displays that promote freshness and quality
  • Execute weekly ad plans, promotions, and seasonal merchandising
  • Ensure proper packaging, labeling, and signage of all seafood products
  • Coordinate with Prepared Foods or Meat departments on cross-promotions
• Inventory & Cost Control
  • Track and manage inventory to reduce shrink and maintain freshness
  • Order all seafood from approved vendors using proper par levels
  • Maintain accurate waste logs and track spoilage
  • Monitor sales trends to adjust orders accordingly
• Customer Service
  • Deliver knowledgeable, helpful, and friendly service to all guests
  • Provide cooking tips, preparation advice, and product recommendations
  • Handle custom orders and special requests professionally
  • Address and resolve customer concerns or complaints quickly
• Team Leadership
  • Hire, train, schedule, and supervise seafood associates
  • Provide coaching, feedback, and performance evaluations
  • Monitor department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies, addressing any attendance or punctuality concerns promptly and consistently
  • Follow up on performance or attendance issues with proper documentation and corrective action when necessary, including disciplinary action forms, notes to file, and Performance Improvement Plans (PIPs) to support accountability and improvement within the department
  • Lead daily huddles and set expectations for quality and service
  • Foster a team-oriented and clean work environment
• Compliance & Reporting
  • Maintain all required logs (cooler temps, cleaning checklists, sanitation schedules)
  • Ensure department is always health-inspection and audit ready
  • Submit weekly performance metrics (sales, shrink, labor) to Store Manager

Requirements

• Minimum 2 years of leadership experience in seafood or fish market environments
• Strong knowledge of seafood varieties, handling, and prep methods
• Leadership and team development experience
• ServSafe or food safety certification or willingness to obtain
• Strong customer service, communication, and organization skills
• Ability to work in cold/wet conditions and lift up to 50 lbs
• Flexible availability including early mornings, weekends, and holidays

Physical & Work Environment

This role is performed in a cold, wet seafood department environment with exposure to strong odors, ice, and water throughout the shift. The Seafood Department Manager must be able to stand for extended periods, lift up to 50 pounds, and safely operate sharp tools and seafood processing equipment. The position requires flexibility and availability for early mornings, weekends, and holidays to meet business demands.

Benefits

• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount
• Positive Work Environment