Manager - Scrum Master

Position Overview

The CVS Health Aetna Enterprise Delivery team is seeking a Scrum Master and Project Manager with a scrum master and project manager skillset to serve as a key contributor on critical technical programs. This role requires an out-of-the-box problem solver with a demonstrated interest in learning, self-motivated, results-oriented, and high-energy individuals who can easily function in a high-demand, performance-driven environment.

What You Will Do

• Maintain process documentation
• Ensure the development and business teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
• Utilize Agile tools for managing day-to-day scrum activities
• Handle various responsibilities to facilitate the scrum process and support the scrum team
• Coach team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset
• Interface with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs
• Develop actionable insights from analytics and report on team productivity, velocity, and quality
• Recommend improvements and assist in changes to best practice
• Support the development managers and project leads as necessary
• Aid in internal and external communication, improving transparency, and radiating information
• Absorb and remove impediments to ensure the team's ability to deliver the sprint goal
• Facilitate discussions and conflict resolution
• Empower the teams to self-organize and improve the productivity of the teams in any way possible
• Ensure the team strives to make each increment of functionality potentially shippable
• Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with an identifiable critical path, task dependencies, and major milestones, and manage the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters
• Adapt project plans, schedules, and resource forecasting as required throughout the project to respond to emerging requirements, outside dependencies and risks

Required Qualifications

• 6-10+ years of work experience
• 2-5+ years of experience as Scrum Master and/or Project Manager
• Adept at problem-solving and decision-making skills
• Adept at collaboration, communication, and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Scrum Master Certification

Preferred Qualifications

• Project Management Certification
• Experience in Healthcare industry
• Understanding of software development
• Scrum Master experience with teams working on complex large-scale applications
• Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
• Understanding of resource allocations, forecasting, and budgeting