Manager - SAP Governance and Compliance
Position Summary
As a member of the IT Management Team, you are responsible for the management, development, and strategic leadership of your team. This includes overseeing performance, managing deliverables, and ensuring the development and execution of the team’s strategic vision and plan. Your leadership must ensure that all team actions are fully aligned with the larger goals of the company and the IT Division.
Job Duties/Essential Functions
INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill, and ability.
COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy, and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
SAME AS ESSENTIAL FUNCTIONS: Demonstrates sound judgment, takes a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.
SELF-MANAGEMENT: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy. Identifies and champions innovative technology solutions, including automation and predictive analytics, to enhance Crossdock and Return Depot efficiency. Maintains business relationships with all levels of Crossdock & Return Depots management, technical teams, and associated vendors.
Maintains budgeting and portfolio finances. Travels occasionally based on business needs.
Non-Essential Functions
Absorbs other areas of the department as necessary
Absorbs other areas of the company as necessary
Ability to operate vehicles, equipment or machinery
Experience, Skills, Education & Licenses/Certifications Required
5+ years of experience with SAP Governance, Risk & Compliance (GRC)
5+ years of experience with SAP Change Management and transport governance
3+ years in IT operations, application management, or business team leadership
3+ years in business relationship management, including executive-level stakeholders
Demonstrated knowledge of information security frameworks, ITGC controls, and compliance methodologies
Proven ability to lead teams and manage large-scale, concurrent SAP programs
Strong communication skills across technical, business, and senior leadership audiences
Recommended Experience with SAP GRC, S/4HANA and SAP Security
Familiarity with defining, reporting, and remediating compliance metrics and risks
Experience developing long-term strategic plans and driving team goal achievement
Ability to operate as a self-starter under limited supervision
Proficiency in Google Workspace (Sheets, Docs, Slides, Gmail)
One year or more of tenure in current role (for internal candidates)
Pay Range
$137,000 - $200,000, Bonus and Restricted Stock Unit (RSU) eligible
Benefits
- Paid time off
- Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
- Health care reimbursement account
- Dependent care assistance plan
- Short-term disability and long-term disability insurance
- AD&D insurance
- Life insurance
- 401(k)
- Stock purchase plan to eligible employees
Costco is committed to a diverse and inclusive workplace.
Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.