Manager Sales Professional - ServiceNow

Role Overview

As a Sales Manager – ServiceNow, you will drive growth of DXC’s ServiceNow-based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform-led digital workflows.

Key Responsibilities

• Own sales execution for DXC’s ServiceNow offerings: qualify, pursue, and close opportunities across existing accounts and targeted new-logo pursuits
• Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
• Lead discovery sessions and translate ServiceNow use cases (ITSM, ITOM, workflow automation, employee and customer experience, asset optimization, security operations) into measurable business outcomes
• Collaborate with ServiceNow and DXC teams on joint account planning, co-selling motions, campaigns, and aligned go-to-market initiatives
• Cross-functional stakeholders (presales, solution architects, delivery, product, partner/alliance teams) to shape ServiceNow solutions, develop proposals, and support deal velocity
• Build relationships with customer stakeholders (IT leadership, service owners, platform teams, and functional business leaders) to understand priorities and align ServiceNow solutions to transformation roadmaps
• Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management

Quota / Scope

Manage and deliver against an annual quota typically ranging from $5M–$15M, depending on territory, assigned accounts, and ServiceNow portfolio mix

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 7+ years of enterprise technology sales and/or sales support experience
• Experience with ServiceNow-related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
• Demonstrated ability to execute consultative, outcome-focused sales cycles (discovery → value alignment → solution shaping → close)
• Strong cross-functional collaboration skills with the ability to progress multi-stakeholder opportunities

Preferred Qualifications

• Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
• Experience co-selling with ServiceNow field teams, partners, or GSI-led motions
• Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience

Core Skills & Attributes

• Strong communication, presentation, and stakeholder management skills
• Ability to run structured discovery and clearly articulate business and technical value
• Negotiation and deal orchestration skills; comfort coordinating multiple internal and external teams
• Strong pipeline discipline, forecasting accuracy, and CRM hygiene

Work Environment / Eligibility

Remote role with travel as needed
Must be legally authorized to work in the United States without current or future sponsorship

Disability Accommodations

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