Manager, Sales Development

Job Description

ModMed is hiring a Sales Development Manager to lead, coach, and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies with ModMed’s go-to-market objectives.

About the role

This role blends people leadership, operational rigor, and strategic thinking to support ModMed’s mission of transforming healthcare through innovative technology solutions.

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning.
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
• Maintain visibility into team performance through dashboards and reporting.
• Forecast SDR pipeline contribution and adjust strategies to address gaps.
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred).
• Equivalent professional experience is accepted in lieu of a degree.
• Ongoing professional development in sales leadership, management, or revenue operations is a plus.
• Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred.
• Excellent verbal and written communication skills.
• Proven experience leading, coaching, and developing sales or sales development teams.
• Results-oriented with a track record of meeting or exceeding goals.
• Strong organizational and time-management skills.

Skills

• Deep understanding of the ModMed product and the obstacles buyers face.
• Ensure the team delivers value-driven, compliant, and customer-centric engagement at every stage of the funnel.
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
• Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff.
• Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making.
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment.
• Foster ongoing learning through coaching, team meetings, and skill development initiatives.

Benefits

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits.
• Flexible Spending Account.
• Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch.
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.