MANAGER SALES

Key Responsibilities

• Own and develop profitable group business, maintaining direct, senior-level relationships
• Produce senior-level revenue goals
• Mentor and develop Sales Managers and Coordinators in prospecting, proposal development, and account strategy
• Lead complex contract negotiations, including multi-year programs, enterprise rate agreements, and large incentive groups
• Execute sales and marketing strategies to maximize profitability while maintaining customer satisfaction
• Represent the hotel at trade shows, industry events, and key client meetings; manage convention and group business

Essential Functions

• Develop and maintain relationships with clients, corporate accounts, and local businesses
• Identify and pursue new business opportunities to increase revenue
• Conduct sales calls, site visits, and presentations to prospective clients
• Respond to inquiries and prepare proposals, contracts, and agreements
• Achieve monthly, quarterly, and annual sales goals
• Cook with Operations and other departments to ensure successful execution of client needs
• Attend networking events, trade shows, and community events to promote the property/company
• Maintain accurate records of sales activities, accounts, and forecasts
• Monitor market trends and competitor activities
• Provide excellent customer service and resolve client concerns professionally

Required Skills And Abilities

• Previous sales, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to negotiate and close business opportunities
• Strong organizational and multitasking skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and sales systems/CRM platforms
• Flexible schedule, including occasional evenings, weekends, and holidays if needed