Manager, Royalty Process Innovation

How We LEAD

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How You'll CREATE

• Process Improvement & Automation
• Design, build, and maintain automated solutions to streamline royalty data workflows and reporting processes.
• Develop and modify Raw Data Warehouse queries in Business Objects to support operational reporting and analytical needs.
• Create and enhance Power Automate flows to improve efficiency and reduce manual processes.
• Create and maintain Power Query transformations and Power BI visualizations.
• Apply moderate Visual Basic (Excel macros) to support automation initiatives.
• Testing, Maintenance & Support
• Validate, test, and document all automations prior to deployment.
• Perform ongoing monitoring, troubleshooting, and maintenance of existing automations.
• Serve as backup support for pre-month-end, month-end, and post-month-end Raw Data Warehouse reporting and data validation tasks within Business Objects.
• Ensure business continuity by maintaining stable and reliable automated processes.
• Governance, Compliance & Communication
• Maintain and distribute Raw Data Warehouse notifications via SharePoint, including managing publications.
• Aid in ensuring all compliance and control requirements related to Raw Data Warehouse from Business Objects are met.
• Support GCH and Pre-GCH digital audit reconciliations.
• Collaborate with audit, compliance, and royalty teams to ensure data accuracy and process integrity.

Skills/Abilities

• Strong analytical and problem-solving skills.
• Experience with process automation and data workflows.
• Strong attention to detail with a focus on data accuracy and compliance.
• Effective communication and collaboration skills across technical and non-technical teams.
• Knowledge of UMG Royalty Artist domestic workflow process with experience setting up royalty accounts, article linking, and statement creation preferred.
• Ability to prioritize and delegate staff workload to meet deadlines.
• Ability to effectively motivate, teach, and manage staff.
• Knowledge of TRACS (AS400 systems), Business Objects, and Power Apps preferred.
• Ability to meet deadlines and work well under pressure in a fast-paced environment.
• Collaborative nature.

Education

A 4-year college degree preferred.

Perks

• Comprehensive medical, dental, and vision coverage.
• Including 100% coverage for out-patient in-network mental health services.
• Fertility coverage for eligible medical plan participants.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year).
• Student Loan Repayment Assistance and Tuition Reimbursement.
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees, 3-weeks PTO for non-exempt employees, 2-weeks paid Winter Break, 10 Company Holidays (including Juneteenth and Wellbeing Day), Summer Fridays (between Memorial Day and Labor Day).

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer. We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT. For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish