Manager, Royalties

The Role

Joining our Royalties team in Nashville, the Royalties Manager will oversee a team of three direct reports responsible for the retrieval, ingestion, and reconciliation of royalty data and receipts.

What You'll Do

• Manage, develop, and support a team of three direct reports responsible for the retrieval, ingestion, and reconciliation of royalty data and receipts.
• Oversee the team's processing of LatAm sources, US Major Labels, and core US sources, including YouTube and The MLC.
• Lead the processing of Global Digital Business deals established with our partners and DSPs.
• Work closely with the Senior Manager, Royalties to continuously develop, document, and improve our usage processing sources, ensuring operational efficiency.
• Own processes that track expected incoming payments, ensuring the completeness of collections and maintaining responsibility for the quarterly success rate of royalty processing.
• Interpret reporting requirements and deal structures from stakeholders across Global Digital Operations, Copyright, Technology, and Client Relations, translating them into clear operational processes.
• Generate and maintain regular and ad hoc reports to evaluate process performance, assess automation success, and communicate impacts to client statements.

What You'll Bring

• Strong analytical skills with exceptional attention to detail.
• Experience creating, ingesting, and interpreting royalty reporting formats across major US Mechanical sources, including The MLC, YouTube, MRI, HFA, and Record Labels.
• A solid understanding of statutory royalty rates across product configurations in the US, including the differences between 115 and non-115 mechanical licensing.
• Previous people management experience.
• Experience using workflow management platforms such as Monday.com or similar.
• Experience managing relationships with external partners and stakeholders.
• Knowledge of digital music licensing, publishing royalties, and royalty operations.

Key Behaviours for Success

• Leadership & Team Development: Supports, develops, and motivates team members while creating an environment focused on collaboration, accountability, and continuous improvement.
• Analytical Thinking & Problem Solving: Uses data and industry knowledge to investigate complex royalty issues, identify root causes, and implement practical solutions.
• Organisation & Delivery: Effectively manages competing priorities while ensuring deadlines, service levels, and operational standards are consistently met.