Manager - Risk Management (Claims)

Responsibilities

• Manage and oversee all property, casualty, auto liability, general liability, workers' compensation, freight, and other insured and self-insured claims across the organization from initial reporting through closure.
• Serve as the primary corporate claims representative, partnering with insurers, TPAs, brokers, and legal counsel to manage claims, drive strategy, and ensure effective service delivery.
• Represent the company in virtual and in-person mediations, settlement conferences, depositions, claim reviews, and other legal or claims-related proceedings as needed.
• Coordinate investigations of significant losses, gather and analyze supporting documentation, identify root causes and recovery opportunities, and support subrogation efforts when applicable.
• Maintain complete and accurate claim records within the company's risk management information system (Origami) and ensure compliance with internal reporting requirements and regulatory obligations.
• Develop and maintain strong working relationships with brokers, insurers, TPAs, medical management vendors, and legal counsel to support effective claims administration and service delivery.
• Coordinate insurance reporting requirements, invoice approvals, and other financial processes related to claims and risk management programs.
• Provide claim-related guidance and training to Human Resources, Operations, Safety, Legal, and other business partners regarding claim reporting, incident response, and risk mitigation.
• Support catastrophe response, crisis management, and major loss events by coordinating internal and external claim response activities.

Qualifications

• Bachelor's Degree in Risk Management, Finance, or a related field required.
• 7+ years experience adjusting commercial claims (General Liability, Auto Liability, Freight, Workers Compensation).
• Strong negotiation skills.
• Excellent administrative skills, including being detail oriented and well organized.
• Excellent communication (verbal/written) and interpersonal skills.
• Ability to manage private, sensitive, confidential information appropriately.
• Experience organizing large and complex data.
• Excellent time management skills with the ability to prioritize tasks.

Compensation

Compensation details: $93,937 - $126,815 Annually. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.