Claims Manager, Risk Management

About the role

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.

Responsibilities

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations
• Performing audits through claim systems and on-site visits
• Attending mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an “as needed” basis
• Providing timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr’s policies

Requirements

• 8 - 10 years of experience in General Liability claims handling or litigation experience, management and/or overseeing Third Party Administrator(s)
• Prior experience handling and evaluating claims involving large commercial complex coverage analysis
• Demonstrated success managing litigation, evaluating and negotiating casualty claims
• Self-starter and team player who needs little direction and is focused on developing, and executing on, creative solutions to our clients’ most challenging business problems
• Superior negotiation and litigation management skills
• Must be organized and have excellent documentation skills
• Strong communication (verbal and written) and interpersonal skills. Excellent and diplomatic communicator
• Customer-service and relationship-oriented
• Innovative and curious, with a desire for continuous learning and growth
• Travel is required and will vary depending on business needs and caseload

Skills

• Working knowledge of Microsoft Word and Microsoft Excel
• Ability to manage time effectively, set priorities and meet deadlines

Benefits

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.