Claims and Risk Manager

Built on Meritocracy

Brown & Brown is seeking a Claims and Risk Manager to join our growing team in Portland, OR. Our company culture rewards self-starters and those committed to serving our customers.

About the Role

The Claims and Risk Manager develops and implements comprehensive risk management strategies, advocates for clients throughout the claims process, and collaborates with internal teams and external partners to ensure effective, compliant, and client-focused service delivery. This role is hybrid, with 3 days in the office and 2 days remote, balancing client meetings and field visits.

Responsibilities

• Develop and maintain relationships with clients and carriers through phone calls, personal meetings, seminars, newsletters, etc.
• Prepare professional reports, exposure analysis, and claim and risk management service plans.
• Advocate for the client during the claims process; coordinate claim reviews.
• Facilitate services with team members and other service providers.
• Communicate with team members regarding activities and progress on service plans.
• Consult with clients, team members, and service providers to develop and implement effective risk management policies and programs.
• Exercise considerable discretion and independent judgment.
• Maintain current knowledge of legislation and technical updates and advise clients of regulatory changes and compliance issues.
• Attend training sessions, courses, etc. to maintain up-to-date skills and licensing requirements.
• Conduct an appropriate level of confidentiality of information processed.

Requirements

• Adjusters License and Property & Casualty License (required within 6 months of joining).
• CPCU, AIC, or ARM designation a plus.

Qualifications

• Bachelor's Degree (BA/BS) or commensurate work experience.
• 3+ years of experience in Insurance or Claims & Risk Management (candidates with 6–10 years and CPCU designation will be considered at the higher end of the pay range).
• Basic knowledge and understanding of property & casualty coverage, current legislation, rules, laws, and OSHA regulations.
• Experience with Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent written communication, customer service and interpersonal skills.

Skills

• Bachelor's Degree (BA/BS) or commensurate work experience.
• Experience in Insurance or Claims & Risk Management.
• Basic knowledge and understanding of property & casualty coverage, current legislation, rules, laws, and OSHA regulations.
• Experience with Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent written communication, customer service and interpersonal skills.

Benefits & Total Well-Being

We offer a comprehensive benefits package that includes:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more.

Pay

Details on pay range will be provided upon interview.

Schedule

This role is hybrid, with 3 days in the office and 2 days remote, balancing client meetings and field visits.