Manager, Revenue Enablement

About the role

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, you'll be empowered to make an impact on local government and the residents they serve. As Manager, Revenue Enablement, you'll own how our internal go-to-market technology is adopted across Sales, Marketing, Customer Experience, Finance, and Partner teams. You'll lead a team of enablement specialists, drive adoption of critical business systems, and partner with Systems Administration to ensure new capabilities are successfully launched and embraced. Success in this role is measured by adoption, business outcomes, and continuous improvement—not training volume.

Responsibilities

• Own the enablement roadmap for the GTM systems portfolio, including CRM, ERP, sales engagement, conversation intelligence, CPQ, and AI agent platforms.
• Define and measure system adoption across teams using meaningful reporting and metrics.
• Partner with Systems Administration to identify process and system improvements.
• Lead AI platform enablement, governance, and adoption initiatives.
• Partner with Sales, Marketing, CX, Finance, and Partner leadership to support business processes.
• Translate business needs into system requirements for technical teams.
• Support release validation, pilots, rollout sequencing, and change management.
• Maintain data hygiene standards, knowledge resources, and enablement content.
• Manage, coach, and develop a team of enablement specialists.
• Prioritize enablement work across competing GTM initiatives.

Requirements

• 4+ years of experience in revenue operations, business systems, or GTM enablement.
• 2+ years of people leadership experience.
• Experience leading software enablement across Sales, Marketing, CX, and Finance and/or Partner teams.
• Demonstrated success improving adoption during major system rollouts.
• Strong Salesforce knowledge.
• Hands-on experience enabling AI agent platforms.
• Excellent communication skills with technical and business stakeholders.

Preferred Qualifications

• SaaS/subscription experience.
• Change management background.
• Experience building enablement functions.
• Experience in distributed organizations or platform migrations.
• AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
• Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Pay

Estimated Salary Grade Range: $91,500 – $135,500. The anticipated hiring range: $100,000 - $110,000. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience, and is based on a 40-hour work week.

Benefits

• Comprehensive health insurance.
• Dental insurance.
• Vision insurance.
• Flexible Time Off.
• 401(k) plan.

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.