Manager, Revenue Cycle Solution Design - Remote

Position Overview

The Revenue Cycle Consulting Manager will work within the Revenue Cycle Solution Design (RCSD) team to support prospective client engagements, revenue cycle assessments, due diligence activities, and strategic growth initiatives.

Primary Responsibilities

• Lead revenue cycle assessments, due diligence engagements, and operational evaluations for prospective healthcare clients
• Manage project timelines, workstreams, deliverables, and client interactions throughout the sales and diligence process
• Conduct operational interviews and analyze client data to identify improvement opportunities across revenue cycle functions
• Develop executive-level presentations, recommendations, financial analyses, and sales deliverables
• Present findings and recommendations to client executives, including VP and C-Suite audiences
• Support business development efforts by representing Optum's revenue cycle capabilities during client pursuits
• Create ROI analyses, cost-benefit assessments, and financial models that support strategic recommendations
• Create process maps, workflow diagrams, and operational documentation to illustrate future-state solutions
• Build trusted relationships with internal stakeholders and external healthcare executives
• Contribute to methodology development, innovation initiatives, and continuous improvement efforts within the Revenue Cycle Solution Design organization

Required Qualifications

• Revenue Cycle Expertise: 5+ years of revenue cycle experience supporting hospital-based revenue cycle operations and/or a healthcare consulting organization
• Revenue Cycle Consulting & Outsourcing Experience: 5+ years of experience supporting revenue cycle outsourcing operations
• Client-Facing Consulting & Business Development Experience: 5+ years of business development, account management, consulting, client relationship management, or related experience
• Executive Communication: Demonstrated ability to present recommendations, assessments, and business solutions to executive audiences
• Technical Skills: Advanced proficiency creating polished, executive-level presentations and sales deliverables; advanced Microsoft Excel skills, including Pivot Tables, Formulas, Trend Analysis, Data Validation, and experience with Power BI for reporting, business analysis, and data visualization; experience creating process maps, workflow diagrams, and operational flow documentation
• Leadership & Relationship Management: Proven ability to work independently with limited direction while managing multiple priorities; demonstrated ability to build and maintain relationships across internal and external stakeholders

Preferred Qualifications

• Revenue Cycle Consulting & Outsourcing Experience: Experience supporting revenue cycle outsourcing operations
• Industry Certifications: HFMA Certification, ACHE Certification
• Functional Subject Matter Expertise: Deep expertise in one or more of the following areas: Contact Center Operations, Health Information Management (HIM), Coding Operations, Clinical Documentation Improvement (CDI), Revenue Integrity