Director Revenue Cycle Management - Remote

Responsibilities

• Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
• Lead and facilitate revenue cycle meetings, including denials management sessions.
• Partner with multidisciplinary teams—including hospital and national leadership, as well as third party vendors—to achieve revenue cycle improvement goals.
• Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
• Deliver measurable improvements and financial benefits through continuous improvement methodologies.

Change Management & Performance Improvement

• Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
• Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
• Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.

Client-Facing & Relationship Management

• Establish trusted advisor relationships with client stakeholders and leadership.
• Prepare and deliver executive-level presentations to both internal and external stakeholders.
• Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
• Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Qualifications

• Education: Bachelor’s degree required; or equivalent combination of education and/or experience may be considered.
• Experience: 5+ years of experience in change management, project management, and/or people management.
• Experience with healthcare revenue cycle management systems and software preferred.

Knowledge/Skills/Abilities

• Strong knowledge of healthcare billing and reimbursement processes preferred.
• Proven track record of driving measurable business results through change initiatives.
• Excellent communication, leadership, and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to build effective, collaborative relationships across departments and stakeholders.

Core Competencies

• Agility: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Resourcefulness: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.
• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.
• Customer Focus: Identifying with Customers: Understanding who the external and internal customers are and what they value.
• Managing Complexity: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
• Managing Conflict: Can hammer out tough agreements and settle disputes equitably.
• Capability Building: Helps Others Succeed: Steps aside and lets others shine; serves as a mentor and coach; helps others apply their strengths and shore up on their weaknesses.
• Interpersonal Impact: People Smart: Reads people well: can articulate the qualities, perspectives, strengths, and weaknesses of others.
• Influence: Even without direct authority finds common ground and win/win solutions; gains alignment on the path forward.
• Visioning: Can anticipate future consequences and trends; articulates credible pictures of possibilities and likelihoods.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Working Conditions

• Normal busy office environment with much telephone work.
• May require possible long hours as needed.