Jobs · OTHR

Manager, Revenue Cycle - Remote

Optum · Phoenix, AZ · 4 wk ago
OTHR$92k–$164k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about Optum Insight, then Manager, Revenue Cycle responsibilities, etc. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse content. First, we have an introductory paragraph about Optum Insight: "Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together." That could be "About the role"? Actually "About the role" would be description of the role. But we have a description of the company and mission. Could treat as "About the role" or maybe "About the company". The instruction says use headings list includes "About the role". We'll put that content there. Then responsibilities: bullet list after "Primary Responsibilities". We'll extract each line. Responsibilities list: - Monitor key performance indicators (KPIs) related to AR, denials, and cash collections while overseeing a decentralized workforce - Access and analyze internal RCM reports to identify issues, monitor performance, and drive overall revenue cycle performance improvement initiatives - Lead by example while promoting teamwork by fostering a positive, transparent and focused working environment to achieve maximum performance outcomes - Lead a team that delivers consistent, solid revenue cycle management performance outcomes for the clients including billing and collections along with other functions per client agreements - Effectively utilize tools and data to capture and continually improve client and patient satisfaction - Stay abreast of regulatory or payer requirements and company compliance policies, ensuring timely staff education - Help ensure that appropriate personnel policies are adhered to and any personnel problems are addressed in an appropriate and timely manner - Assist in hiring, managing and developing department staff to ensure appropriate skills base is present in the staff, as well as to ensure that skills needed for future needs are developed in advance of their need Also there is a line: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." That's more about rewards/benefits maybe but could go under Benefits? But we have separate Benefits section later. Now Required Qualifications: list. - 5+ years of experience leading acute RCM operations team and supporting multiple hospitals with an ability to demonstrate detailed end-to-end revenue cycle knowledge (processes, workflows, reporting, and payer processing) - 5+ years of experience identifying and recommend operational solutions in response to emerging AR situations (cash, aging, payer, denials, etc.) - 3+ years of experience in progressive leadership role analyzing data, identifying root cause, and solutioning to drive accurate claims submission, reduction of denials, and accelerating cash - 2+ years of experience in client management within a healthcare delivery system interfacing with enterprise level leaders - Willing or ability to travel 10% to 15% Preferred Qualifications: - 7+ years of experience leading acute RCM operations overseeing an Acute centralized business office team and supporting multiple hospitals and/or clients with an ability to demonstrate detailed experience of end-to-end revenue cycle processes, workflows, reporting, and payer processing - 5+ years of experience in progressive leadership role analyzing data, identifying root cause, and solutioning to drive accurate claims submission and reduce denial volumes while accelerating cash - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Also there is a line: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives." That's Benefits and Pay. Then: "The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable." That's Pay. Schedule: mention flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Thus schedule info: remote work flexibility, location-based office requirement. We need to include Schedule section only if posting actually states them. Yes we have schedule info. Now Benefits: we have mention of comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also "You'll be rewarded and recognized for your performance..." maybe part of benefits. We'll include Benefits section with those items. Now we need to avoid boilerplate: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must cut out the long EEO statement, drug-free workplace, mission statements about health disparities, etc. Also remove "Application Deadline: This will be posted for a minimum of 2 business days..." etc. Also remove "At UnitedHealth Group, our mission is to help people live healthier lives..." etc. Also remove "We comply with all minimum wage laws as applicable." maybe that's okay as part of Pay? It's not boilerplate? It's a legal statement but could be considered boilerplate. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "We comply with all minimum wage laws as applicable." is legal; maybe remove. Safer to remove. Also remove "All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy" maybe that's a requirement but not boilerplate; it's a specific requirement for remote workers. Could keep under Required Qualifications or maybe under Schedule? It's about remote work policy. Could keep under Required Qualifications as a bullet. Now we need to ensure we don't repeat job title as heading. The page already shows it, so we don't add a heading for "Manager, Revenue Cycle". Good. Now produce HTML fragment with sections:

About the role

...

then

Responsibilities

  • ... etc
then

Required Qualifications

    ... then

    Preferred Qualifications

      ... then

      Benefits

        ... then

        Pay

        ... maybe include salary range.

        then

        Schedule

        ... remote flexibility and office requirement.

        We must not include sections with filler like "commensurate with experience". We have real content. Now ensure we preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting that are not boilerplate. Let's extract all substantive content: Intro paragraph about Optum Insight: keep. Responsibilities: all bullet points. Reward line: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This is substantive about rewards/recognition and development. Could go under Benefits or maybe a separate section but we have Benefits. We'll include it in Benefits as a bullet. Required Qualifications: all bullet points. Preferred Qualifications: all bullet points. Benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution, plus the reward line. Pay: salary range $91,700 - $163,700 annually based on full-time employment. Also mention "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." That's substantive about how pay determined. Keep. Schedule: remote work flexibility anywhere in U.S.; for hires in Minneapolis or Washington, D.C. area, required to work in office minimum four days per week. Also note: "All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy" - we could include under Schedule or Required Qualifications. It's a requirement for remote workers. I'd put under Schedule as a note. Now ensure we don't include duplicated lines. Check for duplicates: The responsibilities list includes "Lead by example while promoting teamwork..." etc. No duplicates. Now produce HTML. We must not include markdown fences. Just raw HTML. Let's craft.

        About the role

        Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

        Responsibilities

        • Monitor key performance indicators (KPIs) related to AR, denials, and cash collections while overseeing a decentralized workforce
        • Access and analyze internal RCM reports to identify issues, monitor performance, and drive overall revenue cycle performance improvement initiatives
        • Lead by example while promoting teamwork by fostering a positive, transparent and focused working environment to achieve maximum performance outcomes
        • Lead a team that delivers consistent, solid revenue cycle management performance outcomes for the clients including billing and collections along with other functions per client agreements
        • Effectively utilize tools and data to capture and continually improve client and patient satisfaction
        • Stay abreast of regulatory or payer requirements and company compliance policies, ensuring timely staff education
        • Help ensure that appropriate personnel policies are adhered to and any personnel problems are addressed in an appropriate and timely manner
        • Assist in hiring, managing and developing department staff to ensure appropriate skills base is present in the staff, as well as to ensure that skills needed for future needs are developed in advance of their need

        Required Qualifications

        • 5+ years of experience leading acute RCM operations team and supporting multiple hospitals with an ability to demonstrate detailed end-to-end revenue cycle knowledge (processes, workflows, reporting, and payer processing)
        • 5+ years of experience identifying and recommend operational solutions in response to emerging AR situations (cash, aging, payer, denials, etc.)
        • 3+ years of experience in progressive leadership role analyzing data, identifying root cause, and solutioning to drive accurate claims submission, reduction of denials, and accelerating cash
        • 2+ years of experience in client management within a healthcare delivery system interfacing with enterprise level leaders
        • Willing or ability to travel 10% to 15%
        • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

        Preferred Qualifications

        • 7+ years of experience leading acute RCM operations overseeing an Acute centralized business office team and supporting multiple hospitals and/or clients with an ability to demonstrate detailed experience of end-to-end revenue cycle processes, workflows, reporting, and payer processing
        • 5+ years of experience in progressive leadership role analyzing data, identifying root cause, and solutioning to drive accurate claims submission and reduce denial volumes while accelerating cash

        Benefits

        • Comprehensive benefits package

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