Manager, Revenue Cycle

About the Role

McGuireWoods is seeking a Revenue Cycle Manager to join the firm in our Richmond, VA office. This value-generating position focuses on delivering timely and actionable insights, driving the efficient conversion of work in progress (WIP) and accounts receivable (AR) into cash, and maintaining comprehensive visibility over capped matters to prevent budget overruns. The role collaborates with various stakeholders to share current data within the firm’s billing and financial systems, promotes timely action, and prevents work and cost overruns through proactive intervention.

Responsibilities

Operational Leadership

• Collaborate with Client Responsible Attorneys (CRAs) and Practice Managers to ensure access to current WIP and AR information.
• Conduct regular meetings to update stakeholders on matters approaching critical aging thresholds and drive action before inventory becomes stale.
• Establish check-ins to track progress on agreed-upon actions and follow up on outstanding items.
• Compile and present information to Department Chairs and Deputy Managing Partners (DMPs) for escalation support.
• Develop and implement reporting mechanisms to flag matters approaching predetermined completion thresholds and intervene proactively with CRAs to prevent write-downs.
• Work collaboratively with attorneys and practice managers to build consensus on measures improving billing attorney practice management.
• Monitor billing cycles for compliance with client requirements, deadlines, and firm policies; coordinate with CRAs or Practice Managers to locate engagement letters when necessary.
• Prepare and distribute a bi-weekly report summarizing WIP and AR status, highlighting areas of concern.
• Foster firm-wide awareness of the importance of timely billing and collection.

Billing and Collections Support

• Serve as a point of escalation for complex or sensitive billing matters, resolving issues with attorneys, finance teams, and clients.
• Review exception reporting to identify data inconsistencies or process gaps.
• Conduct research and analysis on WIP and AR for stakeholders.
• Provide ad hoc support for billing and collections projects.

Process & Workflow Improvement

• Support initiatives to improve billing processes and drive operational efficiency.
• Promote best practices for billing setup, documentation, and internal controls.
• Identify opportunities for automation and system enhancements to support firm-wide financial objectives.

Cross-Functional Collaboration

• Build and maintain trusted partnerships with attorneys, Practice Managers, Billing and Collections teams, and executive leadership.
• Provide insights and support for firm-wide financial reporting and business analysis.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business Administration.
• Five or more years of experience in legal billing, financial operations, or revenue management; professional service experience preferred.
• Two or more years of supervisory or team leadership experience.
• Strong knowledge of billing systems and emerging trends in automated billing, cash matching, and artificial intelligence.
• Solid background in billing and collections processes.
• Excellent communication, stakeholder management, and relationship-building skills.
• Proactive approach to anticipating issues and engaging stakeholders to formulate solutions.
• Comfortable working with senior leadership and skilled at building productive relationships at all levels.
• Ability to lead teams in a fast-paced environment with shifting priorities.

Benefits

• Excellent benefits package.
• Hybrid remote work option for most employees, allowing flexibility and work-life balance.