Manager, Resource, Yoh

About the Role

Yoh Services LLC is seeking a Manager, Resource to join our MSP Solutions division. This critical leadership position focuses on vendor management and human resource services at the client site, acting as the primary liaison between Yoh, clients, and contract employees. The role requires a strategic and hands-on approach to managing a full recruiting desk, supporting multiple stakeholders, and delivering solutions that meet evolving client demands. This is a remote position.

Responsibilities

• Contractor Relations: Serve as the first point of contact for on-site contractors, addressing performance concerns, facilitating conflict resolution, conducting exit interviews, and recognizing outstanding contractor achievements in partnership with clients (20%).
• Client Communication: Collaborate closely with clients to streamline the requisition process, effectively translating client needs to staffing suppliers, clarifying job specifications, and ensuring alignment of recruitment efforts with organizational objectives (20%).
• Vendor and Client Management: Maintain strong, enduring relationships with vendors and clients, proactively addressing and resolving any issues to safeguard service quality and partnership longevity (20%).
• Talent Acquisition: Lead end-to-end recruiting activities including sourcing, pipelining, candidate screening, interview preparation, and offer negotiation. Build and nurture pipelines of both active and passive candidates to reduce time-to-fill and enhance recruitment outcomes (20%).
• Negotiation and Influence: Utilize strong negotiation skills to influence both client and candidate decisions towards mutually beneficial outcomes, fostering trust and collaboration (10%).
• Sourcing Strategy Development: Contribute to creation and refinement of sourcing strategies by analyzing client requirements and recommending innovative approaches to attract quality talent (10%).

Qualifications

• Bachelor's Degree in Arts or Sciences (BA/BS) preferred
• Minimum of three years' progressive experience in staffing and recruiting, with proven success in managing recruiting cycles and client relations
• Proven ability to work autonomously in a remote environment while maintaining high productivity and accountability
• Strong organizational skills and attention to detail to effectively manage multiple requisitions and stakeholder communications concurrently

Knowledge, Skills, and Abilities

• Exceptional Communication & Customer Service: Demonstrated ability to communicate clearly and empathetically with diverse stakeholders, ensuring effective collaboration and satisfaction
• HR and Business Knowledge: Understanding of human resource principles combined with business acumen to align talent management strategies with organizational goals
• Staffing Industry Expertise: At least two years of experience in the staffing or recruiting industry, preferably within an onsite client or human resources environment
• Full Recruiting Cycle Proficiency: Skilled in sourcing, screening, interviewing, and closing candidates successfully while managing competing priorities
• Advanced Sourcing Techniques: Knowledgeable in modern and traditional search methodologies, leveraging diverse channels to identify and engage exceptional talent
• Conflict Resolution & Negotiation: Adept at handling sensitive employment issues, mediating conflicts, and negotiating offers that support retention and client satisfaction
• Familiarity with Applicant Tracking Systems (ATS), HR Information Systems (HRIS), and Microsoft Office suite is desirable

Pay

$54,960 - $82,440