Manager, Research Support

Core Job Summary

The Manager, Research Support provides program support to facilitate research and oversees research operations to ensure efficiency and compliance with applicable regulations.

Core Job Functions

• Contributes to basic and applied research activities by collecting and analyzing data and maintaining databases.
• Understands and interprets research protocols and procedures and ensures all research is undertaken according to best practices.
• Provides guidance, mentorship, and oversight to junior research staff and students.
• Counsels and mentors junior staff and students.
• Conducts meetings with research and other staff, outside agencies, and other applicable organizations and ensures functions are coordinated in a timely and accurate manner.
• Provides technical and program support and resolves operational problems.
• Aids in the preparation and publication of manuscripts and other program-related documents and reports.
• Stays abreast of developments in the field which may impact department functions.
• Advances expertise through continued education, training, and research.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

• Education: Bachelor’s degree in relevant field required.
• Experience: Minimum 3 Years Of Relevant Experience Required.
• Certification and Licensing: Refer To Department Description For Applicable Certification Requirements.

Department Addendum

• Regulatory & Protocol Management: Oversees all regulatory documentation and protocol implementation for the ECHO study.
• Collaborates with the PI to maintain the regulatory binder, site-specific SOPs, and IRB submissions (local and external).
• Maintains up-to-date training documentation and certification records for all study personnel.
• Ensures compliance with NIH, UM, and external regulatory requirements.
• Compliance & Reporting: Ensures ongoing compliance with NIH regulations, IRB requirements, Good Clinical Practice (GCP), and institutional research policies.
• Prepares and submits annual progress reports, continuing review applications, and other documentation required by the NIH, University of Miami, and relevant oversight bodies.
• Liaison & Communication: Serves as the primary liaison between the ECHO Coordinating Center and the local cohort site.
• Communicates updates related to IRB changes, protocol amendments, data implementation strategies, and operational guidelines.
• Disseminates key information to ensure alignment between the local team and national ECHO partners.
• Research Coordination & Oversight: Supervises the documentation, filing, and secure handling of participant source documents.
• Meets regularly with the PI, research team, and project leadership to ensure progress toward study milestones and deliverables.
• Supports manuscript development, including writing, formatting, and submitting publications in collaboration with the PI.
• Meeting Participation & Collaboration: Attends all required ECHO meetings at both the local and national level, including but not limited to: Monthly core-specific ECHO meetings, Ask the DAC and Ask the Lab Core sessions, Study Coordinator Collaboration calls, Prenatal POD meetings, Facilitates and leads internal team meetings to review timelines, regulatory updates, and operational progress.
• Travel: Occasional travel is required for annual in-person ECHO consortium meetings, national trainings, and other collaborative events.

Qualifications

• Education: Bachelor’s degree in relevant field, Master’s preferred.
• Certification and Licensing: N/A.
• Experience: Minimum 3 Years Of Relevant Experience.
• Knowledge, Skills and Attitudes: Knowledge of business and management principles. Ability to direct, manage, implement, and evaluate department operations. Ability to establish department goals and objectives that support the strategic plan. Ability to effectively plan, delegate and/or supervise the work of others. Ability to lead, motivate, develop, and train others. Ability to make decisions independently and communicate effectively with the PIs and research team.