Manager - Repair & Warranty

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.*

What Will You Be Doing?

The Manager of Purchase/Repair and Warranty Administration proactively manages the supply chain unit that directly supports Frontier’s Maintenance organization. This is accomplished by leading a team of individuals to orchestrate purchases, repairs and warranty activities to fulfill all requirements at the lowest total cost to the airline.

• Documenting internal and external customers’ requirements and exceeding their expectations through tangible cost reductions and productivity enhancements.
• Locating new sources for repair and negotiating strategic agreements to be best in market.
• Tracking overdue materials and working with vendors to better Turn Around Time (TAT).
• Tracking monthly expenditures categorically and identifying cost reduction opportunities.
• Developing and implementing recovery processes that ensure tactical recovery and includes strategic recovery.
• Developing and implementing Warranty and Repair unit business plan, which includes goals, strategies and initiatives that support Frontier’s corporate goals.
• Coaching the Warranty & Repair staff with their development and implementation of initiatives that support Frontier’s corporate goals.
• Developing performance metrics for the department and the staff.
• Developing and measuring internal customer service levels.
• Developing and implementing MRO supply chain efficiency initiatives.
• Maintaining multi-million-dollar budget and producing cost reductions.
• Interfacing with Material Planning and Material Services units to drive efficiencies in the supply chain department.
• Interfacing with Accounting to ensure accuracy of all purchase and repair activity.
• Complying with SOX requirements.
• Ensuring 100% of warranty opportunities are fulfilled.

Qualifications

• Bachelor’s degree in Business or related technical field; combination of relevant education and experience considered in lieu of degree, would be an advantage.
• Minimum 5 years of procurement, repair or warranty experience, aviation related would be an advantage.
• Minimum 2+ years of direct supervisory/management experience, preferred.
• 3+ years’ work experience with data analysis tools (i.e. Excel, Alteryx, MS Access, SAP Business Objects, Crystal Reports, or equivalent) required.
• Airbus warranty process knowledge preferred.
• Familiarity with TRAX preferred.
• A&P license or engineering-related license preferred.

Knowledge, Skills And Abilities

• Strong mathematical, analytical, and project management skills.
• Strong analytical skills.
• Strong negotiation and problem-solving skills.
• Self-initiative and the ability to work independently with will supervision.
• Excellent written and verbal communication skills.
• Excellent computer skills; proficiency in MS Office Suite.
• Excellent leadership skills.
• Must be a good team player with meticulous attention to detail.
• Demonstrated ability to read & understand illustrated parts catalogs.

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer.

Physical Effort

Generally, not required.

Work Environment

Typical office environment, adequately heated and cooled.