Manager - Reliability Engineering

Job Summary

The Operational Performance group develops management and engineering tools to support electric operations and provides strategic direction for reliability improvements across all AVANGRID Networks electric operating companies. The team executes projects to provide solutions primarily for, but not limited to, the distribution system, while driving operational performance using KPIs and dashboards. This manager leads a team that performs engineering analysis, organizes and facilitates meetings, presents to technical and non‑technical audiences, and interfaces with senior leadership. The role requires collaboration with electric operations personnel, contractors, vendors, and various departments within the networks business, as well as planning and executing day‑to‑day departmental responsibilities and future projects.

Key Responsibilities

• Manage the development of engineering tools using current (Microsoft Office, Power BI, Python, SQL) and new software to facilitate electric operations and prioritization efforts.
• Identify opportunities for process improvement with a focus on system resiliency and reliability.
• Provide advice and expertise on reliability‑related solutions to engineering staff.
• Lead multi‑department initiatives focused on Electric Operations.
• Continuously enhance processes and tools as new or existing issues arise.
• Pursue opportunities across different processes and businesses in Networks to improve reliability.
• Manage execution of complex circuit‑level studies and analyses to propose recommendations and solutions for reliability issues.
• Conduct meetings with inter‑departmental teams on program‑specific reliability performance (e.g., Automation, Distribution/Transmission Line Deficiencies, Vegetation Management).
• Present results of complex analytic projects to business and non‑technical audiences, creating business‑relevant examples, prototypes, and demonstrations to support data‑driven decisions.
• Maintain and enhance existing engineering tools.
• Coordinate with internal stakeholders to ensure implementation of strategies and process improvements.
• Provide coverage for the Senior Manager – Operational Performance as needed.

Required Qualifications

• Bachelor’s degree in electrical engineering.
• 7+ years of experience in electrical engineering and utilities business.
• Expertise on Transmission & Distribution (T&D) Networks systems, including field operations experience.
• Experience with programming languages such as SQL and Python (preferred).
• Strong written and verbal communication skills; ability to engage internal and external stakeholders effectively.
• Experience building engineering solutions for distribution networks focused on reliability improvement.
• Familiarity with grid maintenance programs such as vegetation management, grid automation, and transmission/distribution line deficiencies.
• Experience creating prioritization methodologies for strategic grid investment decisions.
• Project management or process improvement implementation experience.

Benefits

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

Pay

Salary range dependent on location and experience: $128,320 – $176,400.