Manager - Reliability Engineering

Location

Orange, CT · Rochester, NY · Augusta, ME · Binghamton, NY

Pay

Salary range: $128,320 – $176,400 (dependent on location and experience level).

Benefits

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

Job Summary

The Operational Performance group develops management and engineering tools to support electric operations and provides strategic direction for reliability improvements across all AVANGRID Networks electric operating companies. The team executes projects that deliver solutions for the distribution system and drives operational performance using KPIs and dashboards. This manager leads a team that performs engineering analysis, organizes and facilitates meetings, presents to technical and non‑technical audiences, and interfaces with senior leadership. The role requires collaboration with electric operations personnel, contractors, vendors, and various internal departments.

Responsibilities

• Manage development of engineering tools using Microsoft Office, Power BI, Python, SQL, and emerging software to support electric operations and prioritization efforts.
• Identify and implement process‑improvement opportunities focused on system resiliency and reliability.
• Provide advice and expertise on reliability‑related solutions to engineering staff.
• Lead multi‑department initiatives with an emphasis on Electric Operations.
• Continuously enhance processes and tools as new issues arise.
• Pursue collaborative opportunities across Networks to improve reliability.
• Oversee execution of complex circuit‑level studies and analyses, recommending solutions for reliability issues.
• Conduct inter‑departmental meetings on program‑specific reliability performance (e.g., automation, distribution/transmission line deficiencies, vegetation management).
• Present results of analytic projects to business and non‑technical audiences, creating prototypes and demonstrations to aid data‑driven decision‑making.
• Maintain and enhance existing engineering tools.
• Coordinate with internal stakeholders to ensure implementation of strategies and process improvements.
• Provide coverage for the Senior Manager – Operational Performance as needed.

Qualifications

• Bachelor’s degree in electrical engineering.
• 7+ years of experience in electrical engineering and utilities business.
• Expertise in transmission & distribution (T&D) network systems, including field operations.
• Experience with programming languages such as SQL and Python (preferred).
• Strong written and verbal communication skills; ability to engage internal and external stakeholders.
• Proven track record building engineering solutions for distribution networks focused on reliability improvement.
• Familiarity with grid‑maintenance programs (vegetation management, grid automation, transmission and distribution line deficiencies).
• Experience creating prioritization methodologies for strategic grid‑investment decisions.
• Project management or process‑improvement implementation experience.