Manager, Recruitment Systems & Processes

About the role

The Manager, Recruitment Systems & Processes is responsible for managing and supporting a variety of Talent Acquisition technology products and processes, including implementations, day‑to‑day operations, and enhancements or upgrades. The role partners with HR and business leaders to understand requirements and identify technology solutions, and oversees global contingent labor systems and processes.

Responsibilities

• Partner with senior HR leaders to examine internal technology agreements and support transitions to new technologies.
• Support Fortrea global contingent labor programs and ensure smooth processing of all transitions in Workday.
• Align staffing agencies and suppliers between Workday and global recruiters.
• Partner with Procurement to maintain current agency contracts.
• Play a key role in supporting the Workday HCM platform for global users.
• Provide support for 3rd‑party vendor products, system integrations, and relationships (e.g., LinkedIn, Phenom CRM, Indeed).
• Design and deliver recruitment technology and process training to new and existing users.
• Collaborate with internal customers to understand business objectives and key drivers.
• Work with cross‑functional teams (HR, IT, Finance) to ensure seamless product performance across the organization.

Qualifications

• University degree preferred.
• 7+ years of high‑level HR technology expertise, including new product implementations, project work, daily support, and user training.
• Strong experience with Human Capital Management systems; hands‑on Workday user support strongly preferred.
• Background in contingent labor recruitment, management, and processes.
• Proven project management, problem‑solving, and analytical skills.
• Extensive experience managing HR technology vendors, suppliers, and agencies, covering relationship management, systems integration, contracts, and product support.
• Excellent interpersonal skills with the ability to interact at all organizational levels.
• Residency in a US East or Central Coast time zone; preferred location Raleigh/Durham, NC.

Pay

90,000k – 120,000k USD

Benefits

• Medical, Dental, Vision, Life insurance
• Short‑Term Disability / Long‑Term Disability (STD/LTD)
• 401(k) retirement plan
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Company bonus where applicable