Manager, Recovery and Resiliency Services

About the role

This position leads Magellan peer support programs and guides peer support specialists. It involves overseeing recovery support services, training, and removing barriers.

Responsibilities

• Develops and implements peer-run recovery services and training of peer support specialists.
• Researches and consults on administrative and reimbursement policies affecting peer-run services.
• Conducts member focus groups to improve service delivery and member satisfaction.
• Builds partnerships with individuals, families, youth, and key stakeholders to promote recovery and resiliency.
• Advocates for recovery-oriented and trauma-informed service delivery approaches.
• Supports, trains, and supervises peer support specialists.
• Works with leadership to transform provider networks towards recovery principles.
• Develops and implements culturally competent recovery-oriented programs and outreach to underserved populations.
• Participates in cross-departmental workgroups to ensure a recovery-oriented approach.
• Serves as Magellan’s key liaison to local mental health advocacy groups.

Requirements

• Self-identified person in recovery with 4+ years of living with mental health/substance use recovery.
• 3+ years of supervisory experience.
• Certified CPRS/CPS/CPSS/CRPS/PRSS, Peer Specialist.
• Must obtain NCPS/NCPRSS within one year of hire.
• Membership or leadership positions in peer support advocacy organizations, self-help organizations, associations, or technical assistance centers.
• Strong knowledge of Microsoft Office Product Suite.
• Strong interpersonal and organizational skills and effective verbal and written communication skills.
• Ability to work independently and in a team, prioritize tasks in a fast-paced environment.
• Knowledge of behavioral health and community systems, wellness strategies, resiliency, and recovery principles.

Qualifications

• Bachelor's degree in Psychology, Public Health, or Social Work.
• Master's degree preferred.

Skills

• Microsoft Office Suite.
• Interpersonal and organizational skills.
• Verbal and written communication skills.
• Knowledge of behavioral health and community systems.
• Knowledge of recovery and resiliency principles.

Benefits

The position offers a comprehensive benefits package, including health, life, voluntary, and other benefits and perks to enhance physical, mental, emotional, and financial wellbeing. Magellan is an Equal Opportunity Employer and a Tobacco-free workplace.