Manager - Receiving

Key Responsibilities

• Receive all incoming deliveries for grocery, perishable, and non-food items
• Inspect shipments for accuracy, quality, and damage
• Note discrepancies and report immediately to Store Manager or department leads
• Refuse and document any out-of-spec or unauthorized deliveries
• Product Organization & Distribution
• Properly label and date all incoming products
• Organize and store products in correct temperature zones (cooler, freezer, dry storage)
• Stage and distribute items to departments quickly and efficiently
• Aid departments in locating or retrieving deliveries when needed
• Documentation & Systems
• Maintain accurate receiving logs and vendor delivery sheets
• Enter received inventory into store systems (if applicable)
• File signed packing slips and purchase orders for recordkeeping
• Track product issues, vendor performance, and rejections
• Inventory Support
• Monitor backstock levels and communicate inventory concerns to department managers
• Assist with periodic inventory counts as needed
• Help identify expired or slow-moving products in storage areas
• Reduce shrink by rotating inventory and ensuring FIFO is followed
• Safety & Cleanliness
• Keep receiving area clean, clear, and hazard-free at all times
• Follow safety procedures for lifting, equipment use, and refrigerated storage
• Break down boxes, dispose of packaging, and recycle materials properly
• Ensure compliance with all sanitation and food safety standards
• Team Leadership
• Hire, train, schedule, and supervise receiving associates
• Provide coaching, support, and performance evaluations
• Maintain department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies
• Address any attendance or punctuality concerns promptly and consistently
• Conduct daily pre-shift meetings to align team on goals and quality standards
• Promote a culture of organization, cleanliness, urgency, accountability, and pride
• Communication & Coordination
• Cook up delivery windows with vendors and departments
• Communicate product issues or shortages to buyers and store leadership
• Build strong relationships with drivers and vendors for smooth operations
• Stay informed on department needs to better anticipate deliveries

Qualifications

• Minimum 1 year of leadership experience in retail or back-of-house receiving environments
• Ability to read and verify invoices and packing slips accurately
• Strong communication, organizational skills, and attention to detail
• Able to safely lift and move items weighing up to 50 lbs and operate in cold environments
• Basic computer and Excel knowledge
• Handheld scanner skills preferred
• Must be reliable, punctual, and able to work early mornings or flexible shifts

Physical & Work Environment

• Performed in warehouse, receiving dock, cooler, and freezer environments
• Extended periods of standing, walking, lifting, and organizing deliveries throughout the shift
• Requires safe lifting and moving of items weighing up to 50 pounds
• Works in varying temperatures, including cold storage areas
• Fast-paced and logistics-focused environment
• Requires strong time management, attention to detail, and physical stamina
• Early morning or flexible shift availability required to accommodate delivery schedules

Benefits

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount